Latest post Tue, Nov 3 2009 6:37 PM by ettajames. 6 replies.
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  • Thu, Apr 10 2008 9:14 PM

    • ywwg00
    • Not Ranked
    • Joined on Thu, Apr 10 2008
    • Boston, MA
    • Posts 9
    • Points 95

    Crash / Hang when configuring quicktime codec settings?

    I can no longer create my own quicktime export settings in Avid Symphony Nitris.  I can set the codec to Custom, and then click Format Options, but when I click Video Settings... Avid crashes soon after the codec window is displayed, saying only "Runtime Error, This application has requested the Runtime to terminate it in an unusual way."  This also happens if I try to select a different Audio codec.

    Existing export profiles work ok, but if I ever lose these I'm going to be stuck.

    I'm running Symphony 1.8, and Quicktime 7.6.2.

    Any ideas?

    Avid MediaComposer 3.5.4, OSX 10.5.7, QT 7.6.2, Mojo DX, Mac Dual-Quad 3.0Ghz, 8 gigs of RAM, NVidia 8800GT [view my complete system specs]
  • Fri, Apr 11 2008 6:41 PM In reply to

    • ceffoavid
    • Top 500 Contributor
    • Joined on Thu, Jan 17 2008
    • Posts 123
    • Points 1,400

    Re: Crash / Hang when configuring quicktime codec settings?

    Trash settings?


    ACSR

    Media Composer, Symphony, DS, Unity

  • Fri, Apr 11 2008 7:13 PM In reply to

    • arecubed
    • Not Ranked
    • Joined on Tue, Jun 5 2007
    • New York City
    • Posts 3
    • Points 25

    Re: Crash / Hang when configuring quicktime codec settings?

    QuickTime 7.3 is supported with the latest editor releases -- Xpress Pro 5.8, Media Composer 2.8, NewsCutter 6.8, and Symphony Nitris 1.8
     

    down rev to a 'blessed' qt?

  • Thu, Apr 24 2008 1:07 PM In reply to

    • obejoeone
    • Not Ranked
    • Joined on Mon, Apr 3 2006
    • Posts 22
    • Points 375

    Re: Crash / Hang when configuring quicktime codec settings?

    It maybe a problem with direct x and QT.  Try going into your qt settings in QT player and select edit - preferences - QT prefrences.  Go to the advanced tab and select safe mode (GDI) only.

    This should work! 

  • Thu, Apr 24 2008 2:52 PM In reply to

    • ywwg00
    • Not Ranked
    • Joined on Thu, Apr 10 2008
    • Boston, MA
    • Posts 9
    • Points 95

    Re: Crash / Hang when configuring quicktime codec settings?

    Success!  Yay Internet!  Thanks.

    Avid MediaComposer 3.5.4, OSX 10.5.7, QT 7.6.2, Mojo DX, Mac Dual-Quad 3.0Ghz, 8 gigs of RAM, NVidia 8800GT [view my complete system specs]
  • Tue, Jun 3 2008 12:43 AM In reply to

    • mrteo
    • Not Ranked
    • Joined on Mon, Jun 2 2008
    • Posts 1
    • Points 5

    Re: Crash / Hang when configuring quicktime codec settings?

    Thank you, this saved my day as well :)

  • Tue, Nov 3 2009 6:37 PM In reply to

    • ettajames
    • Not Ranked
    • Joined on Tue, Jun 5 2007
    • Posts 6
    • Points 70

    Re: Crash / Hang when configuring quicktime codec settings?

    Thanks, this was valuable to me.

    XP with Service pack 2 Avid Xpress Pro v5.2.1 Quicktime 9.1.3 2.4 GB dual core Intel processor 2GB ram 40 GB HD/ 2 partitions C: 21GB &... [view my complete system specs]
    XP with Service pack 2 Avid Xpress Pro v5.2.4.4150 Quicktime 9.1.3 2.4 GB dual core Intel processor 2GB ram HD (internal) C: 21GB & D: 17GB HD (external) E: 500GB
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