Latest post Mon, Jun 29 2009 8:42 AM by hbrock. 18 replies.
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  • Wed, Mar 19 2008 4:53 PM

    • fidelio2
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    Instalation problems on Macbook (Help, please)

     Hi There!

    I´m here with my brand new Macbook (2.4 Ghz Intel Core 2 Duo 2 gb of memory) and my new Xpress Pro License Academic 5.7. with Mac OS X 10.5.2.

    When i´m doing the install process some errors appears on the screen

    1) System/Library/extensions/sentinel.kext

    2) System/Library/extensions/digilO.kext

    3) Run postflight script for Avid Codecs LE

     

    What can I do?

    THANKS A LOT IN ADVANCE!!!!!

  • Wed, Mar 19 2008 5:05 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,837
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    • Avid Employee

    Re: Instalation problems on Macbook (Help, please)

    1. Can't install on Leopard


    2. To even try you would need 'Pro 5.8.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Wed, Mar 19 2008 5:08 PM In reply to

    • fidelio2
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    Re: Instalation problems on Macbook (Help, please)

     HI, first of all thanks for the speed!

    So I can´t install 5.7 on Leopard?

    I have an academic version, can I update to 5.8 in order to run it on Leopard?

    Thanks again

  • Wed, Mar 19 2008 5:18 PM In reply to

    • BLKDOG
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    • Lansing, MI
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    Re: Instalation problems on Macbook (Help, please)

    Again, no version of the software is qualified to run on Leopard. You will have issues installing any version.

    Yes, you can upgrade to 5.8 and give it a go but there is no way for us to help you if things go pear shaped.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Wed, Mar 19 2008 5:34 PM In reply to

    • fidelio2
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    Re: Instalation problems on Macbook (Help, please)

     Ok, Tkanks

    But when Avid is going to release a version running on Leopard?

    We´re afraid about the close ending of Xpress Pro with no new updates.

  • Wed, Mar 19 2008 5:39 PM In reply to

    • BLKDOG
    • Top 10 Contributor
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    • Avid Employee

    Re: Instalation problems on Macbook (Help, please)

    Xpress 'Pro will not be updated to run on Leopard. The only Avid product that will be released for Leopard is Media Composer.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Wed, Mar 19 2008 5:50 PM In reply to

    • fidelio2
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    Re: Instalation problems on Macbook (Help, please)

     quoted from avid.com:

    "OS Compatibility

    Avid Xpress Pro v5.8 now supports Mac OSX v.10.4.11. Mac OSX Leopard and Microsoft Vista support is planned for a future release."

    OK, I´ve bought a mac... i´ve bought an Avid license, so you´re now telling me that my best option is to eat my license.

    Really, I don´t  understand Avid

    Are you guys really working for FCP?

    however thanks for the info

  • Wed, Mar 19 2008 5:55 PM In reply to

    Re: Instalation problems on Macbook (Help, please)

    If you are serious about editing, either with Avid or FCP or Adobe, do NOT just go out and buy any computer and run any OS with any software on it. These things are completely interdependent.

    Symphony Classic Nitris 4.0.2 on 2x 2.33 quad core XW8400/8GB Vista Biz 64bit | MC 4.0.2 on 2x dual core 2.66 XW8400/7GB Vista Biz 64bit | Mojo SDI | Unity... [view my complete system specs]
  • Wed, Mar 19 2008 5:55 PM In reply to

    • BLKDOG
    • Top 10 Contributor
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    • Avid Employee

    Re: Instalation problems on Macbook (Help, please)

    Yeah, I get that but Avid kinda changed the game this week when they announced the end of the 'Pro product.

    Now, the good news? Since you just bought 'Pro, you are eligible for an upgrade to MC. Check with whomever you purchased the software to see how you trade that in for MC.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Wed, Mar 19 2008 8:28 PM In reply to

    • hbrock
    • Top 25 Contributor
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    • Santa Monica, CA
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    • Moderator: Avid Xpress Pro Mac

    Re: Instalation problems on Macbook (Help, please)

    And one other thing: MacBooks are not qualified to run Avid (or FCP).  The integrated Intel graphics chip is lacking sufficient "oomph" to be used in a editing application.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Tue, Nov 18 2008 7:51 PM In reply to

    • antoine m
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    Re: Instalation problems on Macbook (Help, please)

    Hello , 

    I did receive the exact same error msg about sentinel.kext and digio.kext while the installation.

    im also running on leopard 10.5.5

    but I have Avid Media Composer 3.0

    my computer spec : 2x3 Ghz quad, 8GB ram, Nvidia 8800GT 512MB

     

  • Tue, Nov 18 2008 7:53 PM In reply to

    • antoine m
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    Re: Instalation problems on Macbook (Help, please)

    could you explain me what should i do to get trought this ?

  • Tue, Nov 18 2008 8:00 PM In reply to

    • BLKDOG
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    • Joined on Thu, Oct 13 2005
    • Lansing, MI
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    • Avid Employee

    Re: Instalation problems on Macbook (Help, please)

    3.0 was not qualified for 10.5.5. Download 3.0.5 from the avid download center and install that instead. It's a free upgrade.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Wed, Nov 19 2008 9:09 PM In reply to

    • antoine m
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    Re: Instalation problems on Macbook (Help, please)

    thx. for ur answer

    i did download the free upgrade 3.0.5. 

    i installed it. everything seem to worked well. installation was succesful. i restart everything

    when I now click on MC it starts bouncing then rapidly stops, indeed, without opening

    i tried to uninstall everything and start all over

    same result

    what should i now do ?

     

     

  • Wed, Nov 19 2008 11:35 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,837
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    • Avid Employee

    Re: Instalation problems on Macbook (Help, please)

    And is this a Macbook or Macbook Pro? Is it the new MBPs? What version of QT?

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

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