• This thread is not specifically meant for laptop users, they should use the driver from the manufacturer of the laptop. Do follow the service disabling and multiple display setup! If all fails try alternative drivers from tweak sites (example http://www.laptopvideo2go.com/)
  

Qualified Graphics Card Setup (Windows)

Although other graphics cards might work, for full performance the editing application
supports the graphics cards listed in “Requirements” on page 26 for full 3D OpenGL®
compatibility.

Driver versions change frequently. Please go to the online support page at www.avid.com for
the current driver version information.

For specific information on which graphics card your system supports, go to:
avid.com/products/newscutter/index.asp (example is for Newscutter)

See the following sections for adjustments you might need to make for the NVIDIA to work
properly with your Avid system setup.

Legacy Graphics Cards (Windows Only)

With some older generation (or legacy) graphics cards, you might find that desktop video
runs very slowly or that a “Serious Error has Occurred” error might appear on startup. Some
systems with legacy cards might run better if you use the old legacy (DirectDraw overlay)
code instead of the current OpenGL shaders. If you receive the “Serious Error has Occurred”
error upon start, hold down the “L” and “O” keys when launching until the first dialog box
appears. This turns the Legacy Overlay feature on until you restart the system again.

To turn the Legacy Overlay feature on:

1. Select Tools > Console.
2. In the Console command line, type:
legacyoverlay on
3. Press Enter.

You can turn off the feature by typing “LegacyOverlay off” and restarting the
application.
On some legacy display cards, especially when they are set to higher resolutions, you might
need to disable the OpenGL effects to get the overlays to function. This can be done by
holding down the "O" and "G" keys, or using the disable3d console command.
Qualified Graphics Card Setup (Windows)


The following features are affected when you set the Legacy Overlay feature on:

• No Full Screen Playback.
• Full resolution HD does not work due to Direct DrawOverlays size limitations.
• On some cards, driver versions, and resolutions, overlays don't work, so you won’t see
video playing.

NVIDIA Card Not Installed

If you do not have an NVIDIA card installed on your system and NVIDIA drivers are
installed, a dialog box opens informing you that NVIDIA DLL could not be loaded. You can
either click through the dialog boxes and ignore the message, or uninstall the NVIDIA
drivers.
To uninstall the NVIDIA driver:

1. Select Start > Settings > Control Panel > Add or Remove Programs.
2. Click NVIDIA Drivers.
3. Click Change/Remove and continue through the dialog boxes.
4. If the problem persists, or the NVIDIA driver was not listed in the Add or Remove
Programs window, delete the following file from your system:
C:\\WINNT\SYSTEM32\nvoglnt.dll

Setting up the NVIDIA Card

To setup the NVIDIA card, you must make sure you have the correct display driver version,
install the display driver if necessary, and set the correct display settings.

Checking the NVIDIA Display Driver Version
Prior to setting up the NVIDIA card, check to make sure you have the correct display driver
version.

c Avid has tested the specific drivers for each NVIDIA board and supplies them in the
Program Files\Avid \ Utilities \NVIDIA folder on the system. Avid recommends that
you do not go to the NVIDIA Web site and download the latest drivers.

To check the NVIDIA display driver version:

1. Right-click the Desktop and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the Adapter tab.
5. Click Properties.
6. Click Driver Tab.
The version number is listed under the Driver Version Information. (check the utilities file on what version it should be Program Files\Avid \ Utilities \NVIDIA\ )
Installing the NVIDIA Display Driver
If you do not have the proper NVIDIA driver, perform the following.

To install the NVIDIA display driver:

1. Double-click
Program Files\Avid \ Utilities \NVIDIA\ ***here is the driver that is specific to the software***
2. Unzip the NVIDIA file to C:\NVIDIA.
3. Double-click C:\NVIDIA\***the driver that is specific to your setup and version Avid*** \Setup.exe file.
4. Follow the on-screen instructions and then restart your system.

After you update your driver, when you start the editing application, make sure the OpenGL
setting is set to your NVIDIA Display Card.

1. In the Avid editing application, open a new or existing project.
2. In the Project Window click the Settings tab.
3. Double-click Video Display.
4. In the OpenGL Hardware area, choose your NVIDIA Display Card.

Configuring the nVidia Display Settings for Multiple Display Systems

To set the Dualview mode and set acceleration on a primary monitor, do the following.
To set Dual View mode:

1. Right-click the Desktop, and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the Quadro tab.
5. In the pop-up settings window to the left of the Window, click nView Display Settings.
6. Select nView Display Modes > Dualview.
7. Click Apply, and then click OK.

To set acceleration on a primary monitor:

1. Right-click the Desktop, and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the applicable Quadro tab.

note: Depending on the display driver version you have, the names of the settings might be different.

5. In the settings window to the left of the Window, click Performance and Quality
Settings.
6. From the Active Profile select Global Driver Settings.
7. From the Global Driver Settings, select Advanced Settings
8. Scroll down and select Hardware Acceleration in the settings box.
9. Click on the Hardware Accelerator slider at the bottom of the dialog and move the slider
to the middle, choosing Multi-display compatibility mode.
10. Click Apply and then click OK.

Disabling the NVIDIA Driver Helper Service

The NVIDIA driver Helper Service is a background program that runs with the NVIDIA
Driver installed. This service informs you when an update to the NVIDIA Driver is
available. There have been instances where this service causes slow restarts and shutdown
with the Avid DNA hardware attached. The service also can prevent the Adobe® Photoshop®
Gamma loader from operating, which causes color correction settings not to work properly.
If this occurs, you should disable the NVIDIA Driver Helper Service.

To disable the NVIDIA Driver Helper Service:

1. Right-click My Computer.
2. Click Manage.
3. Double-click Services and Applications.
4. Double-click Services.
5. Right-click NVidia Display Driver or NVidia Driver Helper Service.
6. Click Properties.
7. Select Startup Type > Disable.
8. Click OK.

Every time you update or reload the driver, this service is enabled again.