Latest post Tue, Dec 3 2019 8:58 PM by nathan morris. 14 replies.
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  • Mon, Nov 25 2019 5:08 PM

    composer won't open with external hard drive connected

    it gets stuck on Initialising. 

     

    mac os 10.14.6

    avid MC 2019.11

    lacie drive. 

     

    i eject it loads no problem. 

     kinda annoying,,,,

  • Mon, Nov 25 2019 7:46 PM In reply to

    • Marianna
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    Re: composer won't open with external hard drive connected

    Nathan

    What are the permissions set too on the external drive?  

    Marianna

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  • Mon, Nov 25 2019 7:59 PM In reply to

    Re: composer won't open with external hard drive connected

    hey - thanks for getting back to me..

     

     

    me- R&W

    staff R&W

    everyone read only - ive just changed to Read & Write 

    it still hangs 

  • Tue, Nov 26 2019 3:45 PM In reply to

    • Marianna
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    Re: composer won't open with external hard drive connected

    Nathan...

    what kind of Lacie drive and is it RAID or ???? and what driver version?   ALso I cant recall if you are on MC 2019 or 2018?

    Marianna

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  • Tue, Nov 26 2019 4:15 PM In reply to

    Re: composer won't open with external hard drive connected

    its a G-Technology 6TB G-DRIVE USB G1 USB 3.0 Hard Drive

    MC 2019.11

     

    not sure what you mean my driver version sorry (had a google)

     

     

    tried first aid - but stilljo joy. 

     

    not the end of the world - a little anoying though.  

  • Tue, Nov 26 2019 8:19 PM In reply to

    • Ryan Johnson
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    Re: composer won't open with external hard drive connected

    Check the external drive for files or folders containing slashes in their names, e.g.:

    "Footage 11/26/2019"

    Doesn't matter where they are in the filesystem... I've seen this cause problems with MC.

    -Ryan

    iMacs, MacPro's, OSX 10.12.6, MC 2018.12.6, Nexis 2019.6 [view my complete system specs]
  • Tue, Nov 26 2019 10:33 PM In reply to

    • jef
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    Re: composer won't open with external hard drive connected

    We have had intermittent issues of all sorts with G-Raid drives.  They sometimes have various files on them that tick off Macs.  Does it try to load a second partition with "Tools" or such in it?

    Jef

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  • Wed, Nov 27 2019 3:50 AM In reply to

    Re: composer won't open with external hard drive connected

    thanks for your help , unfortunately  i couldnt find anything like this on the drive. 

  • Wed, Nov 27 2019 3:51 AM In reply to

    Re: composer won't open with external hard drive connected

     

    jef:

    We have had intermittent issues of all sorts with G-Raid drives.  They sometimes have various files on them that tick off Macs.  Does it try to load a second partition with "Tools" or such in it?

    Jef

    nope, no Tools, thanks though 

  • Wed, Nov 27 2019 7:09 AM In reply to

    Re: composer won't open with external hard drive connected

    nathan morris:
    6TB G-DRIVE USB
    Have you got data on the drive?  Is it initialized as a 6TB partition?

    Would initializing the drive to have smaller partitions. 3x 2TB partitions for instance.

    Alayne

  • Wed, Nov 27 2019 2:18 PM In reply to

    • Cutyes
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    Re: composer won't open with external hard drive connected

    - Can you tell at which point the initialising gets stuck? What is on display in the splash screen?

    - What is the drive's file system?

    - If possible, as Alayne Holmes said, I wouldn't bother and just re-initialise. Number of partitions at will. One should be fine though.

  • Wed, Nov 27 2019 2:32 PM In reply to

    Re: composer won't open with external hard drive connected

    thanks for your help - it gets stuck on the final intialzing - the selct projects screen will notcome up

     

    drive format is APFS 

     

    i dont really want to re-ininalise if possible. 

     

     

  • Wed, Nov 27 2019 3:00 PM In reply to

    • Cutyes
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    Re: composer won't open with external hard drive connected

    Has the drive been used for editing before?

    Is there an Avid MediaFiles folder already on the drive? (If so did you try to temporarily rename it?)

    How much data is on the drive?

    When you changed the permissions for everyone, did you apply the permissions to enclosed items?

    I don't know whether APFS has Avid's blessing for external drives. I recently used an internal APFS NVMe without problems. But unless forced otherwise I stick to HFS for local media.

  • Tue, Dec 3 2019 8:42 PM In reply to

    Re: composer won't open with external hard drive connected

    I had issues on a media drive (HFS format, with system drive APFS), where I could not injest media to the drive.  It kept the files in a "temporary" folder but never incorporated the new material into the database until I selected "ignore ownership on this volume".

    I submitted a report on this.

     

    Ernie

  • Tue, Dec 3 2019 8:58 PM In reply to

    Re: composer won't open with external hard drive connected

     

    thanks for your help -

     

     

    i have selected 'ignore ownership' no change

     

    and to answer someone else - yes the drive has been used for editing before.

     

    maybe the problemis is with APFS - bit of a pain, but not the end of the world. 

     

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