Latest post Tue, Oct 15 2019 1:32 PM by RalphC. 1 replies.
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  • Mon, Oct 14 2019 8:59 PM

    Failed activation of licence on a new machine / 0 desactivation OK. No record of this device was found.

    HI

    I try to install Media Composer 2018.12.7 on a new imac and I get this message when I try desactivate a none working licence, the goal is to start over with system ID, new machine ID and activation ID to make it work.

    I receive this error message when I try to desactivate my licence ( activate by default, media composer not opening )

    0 desactivation OK. No record of this device was found.

    my system ID is removed

     

    Camille Reysset

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  • Tue, Oct 15 2019 1:32 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Failed activation of licence on a new machine / 0 desactivation OK. No record of this device was found.

    Hi Camille,

       I deactivated the systems ID from the server, can you try now to activate, by the way, do not post license codes in the Forums for security reason. Thanks!

     

     


    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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