Latest post Thu, Sep 12 2019 1:33 PM by Marianna. 2 replies.
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  • Thu, Sep 12 2019 10:34 AM

    • Sion Roberts
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    • Joined on Mon, Dec 5 2011
    • Manchester
    • Posts 33
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    Avid MC 2019.8 startup crash with DNxID connected

    Hi folks

     

    I've just treated myself to an Artist DNxID, with the hopes that it may improve performance on my home setup... but unfortunately I've already hit a problem...

    Im running a zBook G3 Studio (Avid qualified), MC2019.8, BMD version 11.2

    MC startup gets to 'Initializing Audio Devices', freezes for a moment, then crashes.

    The device is recognised in BMD, and works fine with system audio playback, Premiere Pro and Resolve.

    Ive tried reinstalling BMD, MC, TB3 drivers.... nothings worked. Any ideas?

     

    Thanks

    Sion

    HP Z820 Intel Zeon CPU E5-2640 @ 2.50GHz, 32 GB RAM, Nvidia Quadro M4000. Windows 10 Pro, Avid Media Composer... [view my complete system specs]
  • Thu, Sep 12 2019 11:54 AM In reply to

    • Sion Roberts
    • Not Ranked
    • Joined on Mon, Dec 5 2011
    • Manchester
    • Posts 33
    • Points 435

    Re: Avid MC 2019.8 startup crash with DNxID connected

    Ok, I may have cracked it - I've had Pro Tools 11 installed on the same system, and I've heard of conflicting issues with that in the past though never really experienced any myself. I had a punt and did full uninstall of PT, et voila! THe DNxID now works.

    HP Z820 Intel Zeon CPU E5-2640 @ 2.50GHz, 32 GB RAM, Nvidia Quadro M4000. Windows 10 Pro, Avid Media Composer... [view my complete system specs]
  • Thu, Sep 12 2019 1:33 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Avid MC 2019.8 startup crash with DNxID connected

    Sion,

    Take a look at the ReadMe for MC as there is a section on MC and PT co-install......

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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