Latest post Mon, Aug 19 2019 1:18 AM by mrtymcln. 8 replies.
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  • Fri, Aug 9 2019 8:20 AM

    • BenoitM
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    • Brussels, Belgium
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    Avid Link 2019.7 UI issue

    I have MC 2018.12.6 but let Avid Link update itself to AL 2019.7

    Problem: with the updated Avid Link UI, I can't view/access the license deactivate/activate button: it is hidden beyond its containing (unresizable) window.

    I urgently need to deactivate (as my system's motherboard will be exchanged in an hour or so and I suspect this might give me activation trouble)

    How do I work around this ?

    Did I overlook something ? (Win10 display settings/Scale = 100%, no High DPI)

    Can I safely uninstall AL 19.7 and reinstall 18.12.6 ?


    MC 2018.12.5 (Symphony option)/BCC2019 12.0.4/RED 5.6; BlackMagic Ultrastudio Mini Monitor (11.2); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz -... [view my complete system specs]
  • Fri, Aug 9 2019 12:56 PM In reply to

    • Helpyou
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    Re: Avid Link 2019.7 UI issue

    Hi,

    You should be able to scroll horizontally in this window as well, try it.

     

     

     

  • Fri, Aug 9 2019 2:57 PM In reply to

    • RalphC
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    Re: Avid Link 2019.7 UI issue

    Did you try to resize the Windows? grab the lower left side and resize?

     

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Aug 9 2019 3:20 PM In reply to

    • BenoitM
    • Top 100 Contributor
    • Joined on Fri, Nov 4 2005
    • Brussels, Belgium
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    Re: Avid Link 2019.7 UI issue

    The main window ("Avid Link") can be resized, the inside one ("Media Composer")) is fixed and can't be resized (can't grab any corner)

    MC 2018.12.5 (Symphony option)/BCC2019 12.0.4/RED 5.6; BlackMagic Ultrastudio Mini Monitor (11.2); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz -... [view my complete system specs]
  • Fri, Aug 9 2019 3:22 PM In reply to

    • BenoitM
    • Top 100 Contributor
    • Joined on Fri, Nov 4 2005
    • Brussels, Belgium
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    Re: Avid Link 2019.7 UI issue

    I eventually managed to deactivate using that tiny visible portion of the orange button (see the red arrow in my pic)

    And fortunately, the "Enter Manually" tab is ok, the activate button there is fully visible ...

    MC 2018.12.5 (Symphony option)/BCC2019 12.0.4/RED 5.6; BlackMagic Ultrastudio Mini Monitor (11.2); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz -... [view my complete system specs]
  • Fri, Aug 9 2019 3:31 PM In reply to

    • BenoitM
    • Top 100 Contributor
    • Joined on Fri, Nov 4 2005
    • Brussels, Belgium
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    Re: Avid Link 2019.7 UI issue

    Helpyou:

    Hi,

    You should be able to scroll horizontally in this window as well, try it.

    There is no horizontal scrollbar in the *inside* window, see the pic...

    MC 2018.12.5 (Symphony option)/BCC2019 12.0.4/RED 5.6; BlackMagic Ultrastudio Mini Monitor (11.2); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz -... [view my complete system specs]
  • Fri, Aug 9 2019 3:33 PM In reply to

    • Helpyou
    • Not Ranked
    • Joined on Thu, Sep 25 2008
    • Posts 30
    • Points 380

    Re: Avid Link 2019.7 UI issue

    You are right, I just tried myself, but discovered that you can use the left and right arrow on the keyboard!

  • Sat, Aug 10 2019 8:39 AM In reply to

    • BenoitM
    • Top 100 Contributor
    • Joined on Fri, Nov 4 2005
    • Brussels, Belgium
    • Posts 1,218
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    Re: Avid Link 2019.7 UI issue

    YesBig Smile

    MC 2018.12.5 (Symphony option)/BCC2019 12.0.4/RED 5.6; BlackMagic Ultrastudio Mini Monitor (11.2); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz -... [view my complete system specs]
  • Mon, Aug 19 2019 1:18 AM In reply to

    • mrtymcln
    • Not Ranked
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    • Sydney, NSW, Australia
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    Re: Avid Link 2019.7 UI issue

    Good to know Avid Link is a POS on Windows as well as Mac. Hmm It's just a website wrapped in a window... terribly lazy and terrible UX. 

    2014 MacBook Pro with macOS 10.14.3 | Avid 2018.12.5 with PhraseFind + ScriptSync | 2.5GHz i7 | 16GB | 2GB GT 750M [view my complete system specs]
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