Latest post Mon, Aug 12 2019 4:34 PM by t3chfaith. 9 replies.
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  • Thu, Jun 20 2019 7:40 PM

    • t3chfaith
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    2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    MCCET-2960 is the bug number and the NAS storage sharing is STILL BROKEN... we have to relink everything all the time before uprezing... making use of program a huge PAIN IN THE $^%$!!! Only versions that holds AMA links is 2018.11 and below, after that its VERY BUGGY and or doesn't work at ALL. We are using the new grouping feature which is NOT backward compatible or we would roll back all systems to 2018.9 which is the less buggy of all the avid versions out. First thing I did when I installed the newest version 2019.6 is test one of avids most IMPORTANT features AMA LINKING...

    /Volumes/R2%20RAID/THF-110 -061519_DAY_5/AC300/A12/

    It shows % instead of correct Nas link... showing the link as OFFLINE... I have QT Screen Video footage of this but I'm not posting here due to our media being on screen, etc. You link on one system links break on and other systems when the bin is opened with the same permissions and specs. MAC OSX 10.13.6 (High Sierra) Mac Pro's Mid 2012 Avid (2018.12-2019.6) Well it's still broken... I still have a ticket open the same one I've had open for months and months. I seriously don't think L3 gives a damm, either that or this new UI is more important then post-production workflows. They expect us to use Nexis space for storing RAW footage...

     

     

     

    It would be great if other post house's who have upgraded to 2018.12/2019+ and have NAS storage issue's like us start complaining so we can get this fixed. I've seen others on here saying they have the same issues so I know its not just us.

     

    I really don't understand how this isn't a top priority for Avid L3, you guys broke it so PLEASE FIX IT!?

     

    Avid Ticket E-Mail Info: linked media from RAID drive causes broken path [Case : 03673875]

  • Thu, Jun 20 2019 8:27 PM In reply to

    • Rawb24
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    Could someone please pin this post to the top, as this issue has been active for months now and is very problematic to professional workflows. The AMA issue was listed as fixed in 2018.12.5 but that is incorrect. See the Bug Number below:

    ➤ Bug Number: MCCET-2960. (Mac v10.14.x) When linking to media on a shared network drive, the UNC path in the Drive column might have had the network user name in the path. 

    This problem also still exists in OSX 10.13.6 and 10.14.x. This new version of Avid (2019.6) also still does not fix this issue. 

    We need this fixed, please!!!

    Filed under:
  • Thu, Jun 20 2019 9:52 PM In reply to

    • Marianna
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    Hi Robert

    I created a new case, references the old case, added the bug they said was fixed which obviously inst and updated the infor for L2 and L3

    03730759 

    Marianna

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Fri, Jun 21 2019 12:17 AM In reply to

    • dklein
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    Hi Marianna,

    We're also still seeing the same issue in 2019.6 and 2018.12.5/6...looks like the actual drive pathway that is listed in the bin was corrected in 2018.12.4, but functionality is not. 

    After 2018.9 bins would show the username in the AMA drive path for 3rd party network storage, which is what I though was causing the issue, and this was fixed in 2018.12.4/5 where the pathway now shows correctly. However, my users need to re-ama each camera manually though the source browser to relink footage on our NAS.

     

    Thanks

  • Tue, Jul 30 2019 5:14 PM In reply to

    • t3chfaith
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    Hey Marianna! I wondering if you have heard any update on this bug?

  • Tue, Jul 30 2019 6:34 PM In reply to

    • Marianna
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    t3chfaith:

    Hey Marianna! I wondering if you have heard any update on this bug?

    T3

    I think  the issue is the space between the name of your RAID drive.  I think the L2 team is looking for the following:

    Can you....... 

    rename the drive from "R2 RAID" to "R2-RAID"? 

     I need to know: 

    * What is the server 

    * What is the file sharing protocol 

    * At what point does it stop working? 

    Marianna

     

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jul 30 2019 6:59 PM In reply to

    • t3chfaith
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    • Joined on Tue, Oct 10 2017
    • Posts 32
    • Points 295

    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    Thank you!

     

    Can you....... 

    rename the drive from "R2 RAID" to "R2-RAID"? 

    I have two nearline raids at two different buildings that I manage. The other does not have a space, and I still have these issues.

     

    * What is the server 

    * What is the file sharing protocol 

    Device Status         = Good Device                = "ESAS R680" Build Type            = Release Build Date            = "Jan 25 2019" 11:03:51 Firmware Version      = 4.44 MB of RAM Installed   = 510 Active Configuration  = ATTO Nearline Raid 80TB * At what point does it stop working?  After 2018.9 links break. If I rename from "R2 RAID" to "R2-RAID" in this building I'll lose all my currect shows AMA paths.

     

  • Tue, Jul 30 2019 7:01 PM In reply to

    • t3chfaith
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    BTW i'm working with Jonathan Moser and he says HI!!!! Smile

  • Tue, Jul 30 2019 8:14 PM In reply to

    • Marianna
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    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    t3chfaith:

    BTW i'm working with Jonathan Moser and he says HI!!!! Smile

    OMG seriously!!!!!!!!!!!!!!!   I love Jonathan - love love love....  He is one of my Avid BFF's.  

    Thanks for responding back as I will flip this info over to Freddie now...

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Mon, Aug 12 2019 4:34 PM In reply to

    • t3chfaith
    • Not Ranked
    • Joined on Tue, Oct 10 2017
    • Posts 32
    • Points 295

    Re: 2018.12 to 2019.6 (NAS Storage Sharing is STILL BROKEN...) BUG: "MCCET-2960" L3 PLEASE FIX IT!!!!

    I got excited when I saw 2018.12.7 released until I saw a million other bugs got fixed but not this one yet. Sad

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