Latest post Fri, Jun 7 2019 4:22 PM by Marianna. 3 replies.
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  • Fri, Jun 7 2019 3:29 PM

    Avid website randomly changing language

    Help - Avid.com is randomly changing the default language.

     

     

    MC 8.6.1, Windows 10, ASROCK X99M, Intel 5930K, Zotac GTX970, 32GB RAM, Transcend 512GB M.2 SSD & Dell U2713H. MBP 2012 Thunderbolt, OSX 10.10.5, MC... [view my complete system specs]
  • Fri, Jun 7 2019 3:39 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Avid website randomly changing language

    Dom 

    Its a bug.....

    Web and IT are working on it.

    If you encounter this issue, you may manually change back the language to English by scrolling down to the bottom part of the page, then, clicking the 5th from the left (Language) then in the pop up window choose the first option. From there the page should revert back to English.

    I can create a cae if you like....   LRE-2633  so they notify you when fixed.   Your call....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Fri, Jun 7 2019 3:50 PM In reply to

    Re: Avid website randomly changing language

    No need. I can wait for the fix.

    It was only a major issue because I was activating a bunch of new SS/PF licenses and accidentally registered one to the wrong email. I contacted support and they will move the licenses.

    It was driving me crazy.

     

    Thanks,

    MC 8.6.1, Windows 10, ASROCK X99M, Intel 5930K, Zotac GTX970, 32GB RAM, Transcend 512GB M.2 SSD & Dell U2713H. MBP 2012 Thunderbolt, OSX 10.10.5, MC... [view my complete system specs]
  • Fri, Jun 7 2019 4:22 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,606
    • Points 223,185
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Avid website randomly changing language

    Me too Dom.   It happened to me too.

    I just posted it to Facebook.... as a helpful tip and turned off commenting as I know smarty pants people would post stuff when I am just trying to be proactive,....

    LOL life online....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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