Latest post Mon, Jan 28 2019 4:24 PM by cdlefty5. 27 replies.
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  • Thu, Nov 8 2018 11:27 AM

    • Kaiser
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    • Berlin
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    Exception AvCFTypeRefPtr(): invalid Input

    ... still get:

    Exception AvCFTypeRefPtr(): invalid Input 

    OSX 10.14

    MacBook Pro 2013, 15" Retina 

    AVID 2018.10

    any hint?

     

    Merci.

     

    Update: a research on AVID website brought the following (Link):

    "This error message has been seen with Mac systems and NTFS connected drives."

    No NTFS drive connected

    "It has also been seen with "Microsoft NTFS for Mac" by Paragon Software" installed."

    Not installed on my machine.

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Sat, Nov 10 2018 11:02 AM In reply to

    • Kaiser
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    No? Nada? Niente? Nix?

     

    Huh?

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Mon, Nov 12 2018 10:21 PM In reply to

    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Can you explain when it happens?

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Mon, Nov 12 2018 11:29 PM In reply to

    • Kaiser
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Hey Kevin,

    thank you for your reply. quick note: in the original post "Download Mojave NOW,..." I was referring to the post by Pedrodor who also mentioned the issue.

    So, I get this error once in a while when starting-up of the software: it stalls, then quits with a segment error quote. In this case, only restarting the machine gives me the chance to launch MC again. Sometimes I get the error within the usage of the software - then I just have to click OK and can continue with MC.

    As said: no ntfs volume, no windows software, that is known for causing this error.

    thanks again,

    Kai

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Wed, Nov 14 2018 3:20 PM In reply to

    • Kaiser
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    ... *crickets chirping, tumbleweed rolling through*

     

    Never mind.Huh?

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Thu, Nov 15 2018 12:59 AM In reply to

    • hbrock
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Shot in the dark (watch out for crickets): Maybe the AMA database is looking for a file that you once had on a NTFS drive?  Try moving the AMA Management folder to a different location and see if the problem goes away.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Thu, Nov 15 2018 11:18 AM In reply to

    • Kaiser
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Arrh, higgledy-piggledy! Thanks hbrock, but you missed. But it was close - as far as I can tell.

    So I threw the AMA Management folder (the content) into the bucket, relaunched and still got this:

     

    ScreenMC

    ... followed by this:

    Bildschirmfoto-2018-11-15-um-12-00-26

     

    Any other thoughts in this town? 🤠

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Fri, Nov 16 2018 6:32 AM In reply to

    • hbrock
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Input reference sounds hardware-ish.  Got a I/O device attached?  Wrong sync reference going into hardware based on Format?

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Sat, Nov 24 2018 3:01 PM In reply to

    • jcmcnamee
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    Re: Exception AvCFTypeRefPtr(): invalid Input

    I'm also having this problem.

    OSX 10.14.1, Avid 2018.11, 3.5 ghz 27" iMac non-retina

    If it happens on launch Avid hangs and crashes. If it happens while working I can usually keep going. My media is on a mac formatted USB3 drive. i have a second display hooked up via mini display port. No input/output devices hooked besides a powered USB hub.

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Sat, Nov 24 2018 3:36 PM In reply to

    • Kaiser
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    hbrock:

    Input reference sounds hardware-ish.  Got a I/O device attached?  Wrong sync reference going into hardware based on Format?

    Ups - missed that. *chirp*

    Answer: no I/O attached.

    MC 2018 on MacBookPro 2013 2.6 Intel Core I7, Mojave [view my complete system specs]
  • Tue, Nov 27 2018 1:46 AM In reply to

    • jcmcnamee
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    This error is killing me guys...either through some combo of Mojave and 2018.11 I can't start avid now. I uninstalled and went back to 2018.10. It seems to relate to AMA because the error comes up during the AMA initialization process.

    Deleting the AMA Management folder didn't help. I'm having the same issue in 2018.10. Mojave 10.14.1

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Tue, Nov 27 2018 1:55 AM In reply to

    • jcmcnamee
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    I'm going to try copying media to a different drive and see if that helps.

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Tue, Nov 27 2018 2:56 AM In reply to

    • jcmcnamee
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Reverted to 2018.5 in the meantime and it works. 2018.5 = best stable version of avid in the past year.

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Tue, Nov 27 2018 11:37 PM In reply to

    • jcmcnamee
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    Turns out it didn't fix the problem (reverting to 2018.5). Last night I restored from a time machine backup on high sierra so will stick with that and install from scratch once this project is over.

    Media Composer 2018.5 / OS 10.14.1 27" iMac [3.5 GHz Intel Core i7, 32 GB ram, NVIDIA GeForce GTX 780M 4GB] [view my complete system specs]
  • Wed, Nov 28 2018 12:42 PM In reply to

    • SteveK
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    Re: Reminder: Download Mojave NOW, but DON'T INSTALL

    im also gettin theis error with latest avid and apple mojave. mbp i7 2017

    I fave no I/O device nor NTFS drive connected,

    there is a knowledge base item : http://avid.force.com/pkb/articles/en_US/Error_Message/Error-when-launching-Media-Composer-Exception-AvCFTypeRefPtr-invalid-input-reference?retURL=%2Fpkb%2Fapex%2FKB_Render_Compatibility%3Fid%3DkA140000000GrT5%26lang%3Dja_1_2_1_1_1_2_2&popup=true

    which suggests a doube negative" Maybe consider not uninstalling "Microsoft NTFS for Mac" by Paragon Software."

    I have this software and have tried with it quit and installed and it makes no difference, should I uninstall it?

     

    Steve

    Numerous clients mojo to Nitris PC systems 6.5 to 2018.3 with interplay with ISIS/UNITY, EVS transfer/w IP director At Home: new 2017 15" i7 MacbookPro... [view my complete system specs]
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