Latest post Tue, Nov 13 2018 2:01 AM by Laurent. 4 replies.
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  • Wed, Oct 31 2018 11:51 PM

    AVID crashes - audio trim with caps lock on

    Hi Folks,

    Been having this issues since my recent upgrade to MC 2018.10.0.

    When I use the trim tool to extend audio while the caps lock is on, my Avid freezes and crashes. I've already done an uninstall and re-install to see if this would resolve the problem, but it didn't.

    Here's the error message from the APPEVENT.LOG:

    20181031164125 FatalAbort Assertion failed: mixerControl < mixerControlsIter->second.size(), file /Snapshots/relengmini4_1540166821/coresw/AMPI/Host/AMPIChannelData.h, line 183


    20181031164125 FatalAbort Assertion failed: mixerControl < mixerControlsIter->second.size(), file /Snapshots/relengmini4_1540166821/coresw/AMPI/Host/AMPIChannelData.h, line 183

    Any thoughts or technical support would be appreciated.

    Cheers,

    KM

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  • Thu, Nov 1 2018 2:59 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,703
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    Re: AVID crashes - audio trim with caps lock on

    Hi KM,

      Jim Blockland already repored this and we are working on it. I created a case for you and send it to support. 03583410

     

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Nov 1 2018 4:45 PM In reply to

    Re: AVID crashes - audio trim with caps lock on

    Thanks Ralph,

    Good to know! Will await further word.

    Best,

    Kelly

  • Fri, Nov 2 2018 4:55 PM In reply to

    Re: AVID crashes - audio trim with caps lock on

    I am having these issues as well with my fresh install of 2018.10.  Double-roller trim with caps-lock audio enabled freezes, then crashes MC.  Should I revert to an earlier version, like 2018.8?  It's really bad.  Four crashes just within the hour.

    Avid Media Composer 2018.10 MSI GT73VR 6RE Titan SLI Intel i7 Laptop Windows 10 Pro 64GB RAM USB3 media storage BlackMagic Design UltraStudio Mini... [view my complete system specs]

    Jason Spencer, Director/DP/Editor digitallunchbox.com

  • Tue, Nov 13 2018 2:01 AM In reply to

    • Laurent
    • Not Ranked
    • Joined on Tue, Nov 13 2018
    • Montreal
    • Posts 1
    • Points 5

    Re: AVID crashes - audio trim with caps lock on

    I'm having the exact same issue since 2018.9. Everytime it freezes or crash, I looked at the keyboard and Caps Lock is on. I try to be careful, but please fix this quickly. Even though my autosaves are set to 5 minutes, those downtimes having the director sat next to me are disturbing our work.

    MC 2018.10, Mac Pro 6,1 (6-Core, 64GB, D500) on macOS 10.13.6 Blackmagic UltraStudio mini monitor for playback [view my complete system specs]
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