Latest post Sat, Oct 27 2018 8:21 PM by CinéMatica. 2 replies.
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  • Sat, Oct 27 2018 12:00 AM

    • Felkman
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 27
    • Points 355

    Does Media Composer Send Email ?

    I am using Media Composer 2018.4, and I set up my email settings.  I can send a test email, but the system will not send emails when a render or export completes.  Is there another place to allow emails?  I have even tried two different smtp services, and both send test mails, but neither sends emails in actual use.  Thank you.

  • Sat, Oct 27 2018 1:17 PM In reply to

    • DStone
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
    • Massachusetts
    • Posts 3,527
    • Points 45,365
    • Moderator: Media Composer Getting Started

    Re: Does Media Composer Send Email ?

    I just checked on mine, and Email is sending correctly when rendering completes. I'm going to presume you also checked the Enable sending of Email box.

    Look at the console log. If it didn't send, there should be an error in the logs. If there aren't any, then look at any spam filters, etc. that you may have either on your Email server or the system on which you check your Email.

    DIY quad core I7-4790K, 32Gb, NVidia GTX 970 4GB, Win 10 Pro, MC(generally the latest or the one just before), MC 7.x [view my complete system specs]

    Dave S.

  • Sat, Oct 27 2018 8:21 PM In reply to

    • CinéMatica
    • Not Ranked
    • Joined on Tue, Jun 24 2014
    • Belgium | Europe
    • Posts 103
    • Points 1,160

    Re: Does Media Composer Send Email ?

    Some time ago I also struggled with this. After some testing of different e-mail accounts I found out that Gmail works the best. The most problems I had, was with Outlook.

    Avid Media Composer 2018.10.0.49715.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application... [view my complete system specs]

    Yes, I have installed the latest DX driver.

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