Latest post Mon, Jan 29 2018 3:29 PM by Marianna. 3 replies.
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  • Sat, Jan 27 2018 3:35 PM

    • Ahnomaly
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    Media composer crashes at start after installing trial for Media Composer 8.9.3

    Media composer 8 crashes when opening. I can't even get to the license window. I rented a laptop and currently crashes every time I attempt to open it. I'm only using the trial. They told me this would work for my class. But it's looking like no and I'm going to have to tote the imac to the class. The computer is a Macbook pro 13 inch, processor 2.3 GHz Intel Core i5, Memory 8gb, Graphics Intel HD Graphics 3000 512MB. I've done a complete uninstall of the software and reinstall and it still crashes. At least before I was able to choose trial before it crashed.

  • Sat, Jan 27 2018 4:46 PM In reply to

    Re: Media composer crashes at start after installing trial for Media Composer 8.9.3

    Hi,

    Take a look at the qualified systems list (scroll down for laptops) to get an idea of what's required. The thing that jumps out at me is they're all i7 processors, and mostly with 16GB of RAM. My guess is your i5 laptop isn't powerful enough. Hopefully a Mac person will come along soon.

    http://resources.avid.com/supportfiles/attach/Mac_Current_CPU_Specifications.pdf

    Media Composer 2018.12.1 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sat, Jan 27 2018 6:08 PM In reply to

    • Ahnomaly
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    Re: Media composer crashes at start after installing trial for Media Composer 8.9.3

    Thank youbfor replying! I was thinking that was probably the issue too. I wish I checked before I left the rental house. I just took their word. Thanks for your help.

  • Mon, Jan 29 2018 3:29 PM In reply to

    • Marianna
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    Re: Media composer crashes at start after installing trial for Media Composer 8.9.3

    Yes the i5 isnt beefy enough.....

    See if you can get an i7

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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