Latest post Tue, Dec 11 2018 6:57 PM by RalphC. 3 replies.
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  • Thu, Dec 7 2017 6:53 PM

    • td2243
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    Can't sign in to Application Manager

    I downloaded Media Composer First and I can't get past the login to even open the app.  I changed my password, so that I'd be entering the correct credentials, but still no luck. 

     

    Any way to fix this?

  • Fri, Dec 8 2017 8:33 PM In reply to

    • Marianna
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    Re: Can't sign in to Application Manager

    td2243

    First we need to know your specifications...  mac or PC, OS?  RAM?  

    You must have an Avid Master Account at account.avid.com.    Can you email me the info I asked for above and that email address.

    and have you gone thru this guide?

    http://resources.avid.com/SupportFiles/attach/MCFirstGettingStarted.pdf

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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  • Tue, Dec 11 2018 6:40 PM In reply to

    Re: Can't sign in to Application Manager

    I am experiencing the same issue. Were you able to resolve this?

     

  • Tue, Dec 11 2018 6:57 PM In reply to

    • RalphC
    • Top 50 Contributor
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    Re: Can't sign in to Application Manager

    Bright Reality:

    I am experiencing the same issue. Were you able to resolve this?

     

    Are you getting an error message? What OS version and machine specs?

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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