As it says in the subject... Cant renew protools either as the payment info wont submit due to new address.
Hi Jon.ash1001,
Email me I will assist.By the way this is the Video Pro Community Forums. For Audio related go to the DUC
Thanks,
RalphC
Hi do you have a solution to this? I have the exact same problem. I go to activate my new software and I'm asked to verify my adderss, I do and I'm then told my address can't be changed due to the fact I have active subscriptions. I'm getting extremely fed up with these stupid problems. I've now lost 2 paid sessions due to this! not to mention its embarrasing when a client comes round or you get asked to record parts and you can;t because the *** software wont work! I'd appreciate any help please as i need this sorting quickly and my best option at the minute is to purchase LOGIC!!!
Hi ctkeys,
Can you pm or email me with the details.
Hi Ralph
I have fixed the Activation issue, finally managed to contact someone at AVID, however after upgrading my OS and now running the latest PT version 2018.4 my original problem still persists. I cannot import audio to a session. Tried drag and drop and the import audio function in the file tab. No lengthy dialogue this time, it just doesnt work! All patience has been lost now.
You posted on the wrong Forums for Audio related go to the DUC.
I need help plz email at email address removed
Let's take this offline, send me an email.
Hey, I am having a problem, as mentioned when I try to activate my pro tools ultimate it says tht I need to validate my adress, I entered my billing adress correctly, I live in Puerto Rico, when I re enter my adress it says that I cannot change adress because of an active suscription
Ralph can you help me with this man! Got loads of work on - asking the same address verification thing
Cheers
adamkiers@gmail.com
Adam Kiers: Ralph can you help me with this man! Got loads of work on - asking the same address verification thing Cheers adamkiers@gmail.com
Email me the details. I will ask our Webstore team to check on this.
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