Latest post Fri, Dec 1 2017 2:31 PM by Jim. 5 replies.
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  • Sat, Oct 21 2017 8:16 PM

    • TVTeach
    • Not Ranked
    • Joined on Fri, Oct 13 2017
    • Posts 2
    • Points 20

    App Mgr Error#400

    In App Mgr, some of my students get the following trying trying to login:

    "There was a problem processing your request. Please check your credentials and try again. Error #400"

    Their email/pw is input correctly. They've logged in successfully. They also can't login into Master Acct now.

    What causes this error? And what can I do to prevent in future? How can it get reset?

    Thanks!

     

    System: Z210, Win7, MC|First

     

  • Mon, Oct 23 2017 3:55 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
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    Re: App Mgr Error#400

    TVTeach

    email me directly and include a few of the MY Avid master account emails...

    I can check

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Sat, Nov 11 2017 1:01 PM In reply to

    Re: App Mgr Error#400

    Hi there,

    I have had the same problem with the free Avid MediaComposerFirst. When the Application Manager opens and i try to sin in I  get the error #400 code saying i am unable to log in.

    Rachel

  • Fri, Dec 1 2017 12:59 PM In reply to

    • Jim
    • Not Ranked
    • Joined on Fri, Sep 7 2012
    • Grand Rapids, Michigan
    • Posts 5
    • Points 55

    Re: App Mgr Error#400

    I've got the same error #400 problem on the App Manager for Media Composer First, I can't login at all.

    Administration and Support of Media Composer(Mac & Windows), ProTools (Windows), Media Central UX, Interplay Production, ISIS 5000\5500 Storage [view my complete system specs]
  • Fri, Dec 1 2017 1:33 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    • Posts 8,797
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      SystemAdministrator

    Re: App Mgr Error#400

    jyoung....

    You need to add your system specification when asking for assistance.  Mac or PC - what OS?  etc....   best to edit our profile by clicking on your name in the upper right and then on the left nav bar select edit profile.

    Add your speicfications.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Fri, Dec 1 2017 2:31 PM In reply to

    • Jim
    • Not Ranked
    • Joined on Fri, Sep 7 2012
    • Grand Rapids, Michigan
    • Posts 5
    • Points 55

    Re: App Mgr Error#400

    I support many windows and mac systems at our facility Media Composer, ProTools, Interplay Production, Media Central UX and Avid ISIS Shared Storage. That is why I don't have any in my profile. This particular issue is with App Mgr Error #400 is on a Macbook macOS Sierra for Media Composer | First 8.9.3 

    Administration and Support of Media Composer(Mac & Windows), ProTools (Windows), Media Central UX, Interplay Production, ISIS 5000\5500 Storage [view my complete system specs]
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