Latest post Sat, Sep 9 2017 2:07 PM by RalphC. 3 replies.
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  • Sat, Sep 9 2017 9:15 AM

    • jemzjam
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    How to deactivate my account in dead computer?

    I want to deactivate my account in other computer. but that computer is can't turn on.

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  • Sat, Sep 9 2017 10:49 AM In reply to

    • jemzjam
    • Not Ranked
    • Joined on Sat, Sep 9 2017
    • Posts 3
    • Points 30

    Re: How to deactivate my account in dead computer?

  • Sat, Sep 9 2017 11:25 AM In reply to

    Re: How to deactivate my account in dead computer?

    Call Avid, they'll fix this for you (essentially, they will remotely reset the license).

    Calls about activation are free.

    In the unlikely event that they cannot help you, contact Raff Condalor raff.condalor@avid.com.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Sat, Sep 9 2017 2:07 PM In reply to

    • RalphC
    • Top 75 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,270
    • Points 13,750
    • Avid Customer Advocate
      Avid Customer Service
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      SystemAdministrator

    Re: How to deactivate my account in dead computer?

    jemzjam:

    helpp me please

    Thanks for the email, I deactivated the SID.

     

     

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
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