Latest post Sat, Jun 24 2017 7:41 AM by Jeroen van Eekeres. 1 replies.
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  • Wed, Jun 14 2017 6:22 PM

    Nexis client, folders in workspaces occasionally locked on windows user level.

    Dear Avid, Bob,

    I see another case being opened for the latest project I'm doing but before doing so I wonder if you ever saw this before Bob?

    About once a week a client of the Nexis storage, it can be a win10 editing client or win 2012r2 server like SGL all of a sudden produces a user rights access warning when you try to access a sub folder or parent folder while browsing either in an apllication or windows itself. Only resolution is to quit nexis client and start it again and that immediatly resolves it.

    In the past 6 weeks I have become aware of it happening 4,5 times. So it's not a killer but still a bit worrying.

    I've seen it happen with 7.3.2 client and 7.5. Weirdly never with 7.4. And because the 7.4 client accidentally did not include the fix  that could under circumstances cause the media indexer to BSOD, I wonder if that's related or just pure coincedence.

    I already have a case open because 7.5 client causes BSOD's on 2 SGL Flashnet servers, probably because RSS is enabled on the 10G cards and wonder if I should open a case for this one folder user rights issue too.

    Regards,

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Sat, Jun 24 2017 7:41 AM In reply to

    Re: Nexis client, folders in workspaces occasionally locked on windows user level.

    I opened a case as recently this problem appeared on an editing system with the projects folder.

    The response from support however amazed me. Their advice is to use the same Nexis client version throughout the system. Using mixed versions could cause this.

    If so, why is this not mentioned in the readme?

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

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