Latest post Thu, Jun 1 2017 2:52 PM by Marianna. 3 replies.
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  • Tue, May 30 2017 11:14 AM

    MC 8.8.3. crashed when importing

    Hi,

    there seems to be a problem with the latest verison 8.8.3.

    Sometimes - not always - Avid crashes when I import or even link videos or images.
    I couldnt yet figure out with which clips there are problems. I think for sure, that images with higher resolutions tend to crash.
    I noticed it the first time, when I tried to drag and drop a file into a bin.

    Does anyone else have this problem?

     

    Thank you!

    Greets

    Laurin

    Filed under: , ,
  • Tue, May 30 2017 2:22 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: MC 8.8.3. crashed when importing

    Hi Laurin,

      It's best if you update your profile to include machine specs, also the type of files you're working on.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Jun 1 2017 12:39 PM In reply to

    Re: MC 8.8.3. crashed when importing

    Thank you RalphC.

    How can I edit my specs? It says: "N/A" in my profile.

     

    Regards

    Laurin

  • Thu, Jun 1 2017 2:52 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: MC 8.8.3. crashed when importing

    Mike

     

    Go to:  your name in the upper right corner of the screen ( next to welcome ).   Click on it.

    The on the left nav bar you see 

    Edit my profile

    Open that.

    there you can update your specifications

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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