Latest post Thu, Mar 16 2017 1:40 PM by mjolnarn. 3 replies.
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  • Thu, Mar 16 2017 7:38 AM

    • kurppaK
    • Not Ranked
    • Joined on Sun, Aug 4 2013
    • Posts 14
    • Points 230

    Baselight corrupts user settings

    Hey,

     

    I'm having a problem with Baselight in Composer 8.5.2.

    Every now and then MC goes into "not responding" - state while using baselight (with artist panel and eucon).

    Rebooting the workstation helps but until you delete the user settings it keeps repeating.

    Even when deleting the settings this problem re-emerges.

    One day the project is fine and the next day while opening the project this happens?

    Workstation is HP Z840, with avid specs plus Matrox Mojito video I/O.

     

    Anybody encountered similar issues?

  • Thu, Mar 16 2017 12:00 PM In reply to

    • mjolnarn
    • Top 10 Contributor
    • Joined on Wed, Feb 8 2006
    • Sweden
    • Posts 13,300
    • Points 158,775

    Re: Baselight corrupts user settings

    Hi , version of Baselight , version of the Eucon drivers and the Matrox drivers ?

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Thu, Mar 16 2017 12:31 PM In reply to

    • kurppaK
    • Not Ranked
    • Joined on Sun, Aug 4 2013
    • Posts 14
    • Points 230

    Re: Baselight corrupts user settings

    Thx for the reply,

     

    Baselight is 4.4.8530 and Matrox drivers are 8.0.0.

    Just noticed that the artist panel does not have eucon drivers, avid seems to operate without them but could this 'cause the behaviour?

  • Thu, Mar 16 2017 1:40 PM In reply to

    • mjolnarn
    • Top 10 Contributor
    • Joined on Wed, Feb 8 2006
    • Sweden
    • Posts 13,300
    • Points 158,775

    Re: Baselight corrupts user settings

    Ok, I´m on Baselight 4.4.1 myself but I don´t think that matters, I´m also on Matrox 8.0.0.15342 that´s the very latest driver from Matrox ( and last as it isn´t updated any longer ) but that might not matter either .

    Eucon driver is 3.5.0 and the driver needs to be installed from what I´m aware of to have the Artist units work well even if Baselight have it´s own connection  

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

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