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  • Thu, Mar 2 2017 5:18 PM

    • Francesco
    • Not Ranked
    • Joined on Wed, May 16 2012
    • Pisa - Italy
    • Posts 68
    • Points 665

    AMA link operation failed : unable to find file handler (in "submitted" phase)

    HI

    I had this kind of error while setting Avid Media Folder for linking automatically my files in version 8.6.4 of Media Composer.  This is what appears in background queue. The clip is ok (if I link it with source browser works correctly) . The stange thing is that it seems the plugin isn't called.  When istantiated in memory I use the OutputDebugString function for printing info and I didn't see any info printed.  The only info I see are:

    00000001    0.00000000    [9608] onecore\base\appmodel\resourcepolicy\gameconfigstore\client\gameconfigstoreclient.cpp(104)\resourcepolicyclient.dll!00007FFF17D5976C: (caller: 00007FFF020C86C3) LogHr(101) tid(5a8) 80070490 Element not found.    
    00000002    0.00002635    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(107) tid(2030) 80070490 Element not found.    
    00000003    1.27455366    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(108) tid(2030) 80070490 Element not found.    
    00000004    1.66383696    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : AMJettyTempCleaner:: job started   
    00000005    1.66398549    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : Trying to get response from AppManagerHelper. Attempt  1  from  9   
    00000006    1.66672969    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : =+=+=+=+= PerformRestGet: Send GET - URL =  "http://localhost:1696/rest/fnc/echo"   
    00000007    1.66876209    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 09-20-35.log"   with size less then max -  855   
    00000008    1.66882730    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 15-02-36.log"   with size less then max -  855   
    00000009    1.66888595    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 16-25-19.log"   with size less then max -  855   
    00000010    1.66894257    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.02 Mar 2017 09-57-54.log"   with size less then max -  855   
    00000011    1.66899598    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.02 Mar 2017 14-55-42.log"   with size less then max -  855   
    00000012    1.66905129    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: job finished   
    00000013    1.67135048    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : PerformRestGet: HTTP Status Code =  202   
    00000014    1.67156458    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : AppManagerHelper found on port  1696   
    00000015    5.84830141    [496] [ 127.616][WARNING]: libpng warning: iCCP: known incorrect sRGB profile   
    00000016    7.64004803    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : =+=+=+=+= PerformRestGet: Send GET - URL =  "http://localhost:9503/rest/publications/"   
    00000017    11.21107483    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(109) tid(2030) 80070490 Element not found.    
    00000018    11.27583504    [9608] shell\explorer\taskband2\taskband2.cpp(4148)\Explorer.EXE!00007FF75901792A: (caller: 000

    If I set as import plugin the mxf one all works correctly.  How can I solve ? What means "unable to find file handler" ?

    Regards

     

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