Latest post Thu, Mar 2 2017 7:23 PM by kamerameister.de. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • Thu, Mar 2 2017 9:33 AM

    QT_OPServer not responding, Media Composer 8.8, MacOS Sierra

    Fresh installed Avid MC 8.8.0.45435 trial on my Mac Sierra (both latest versions) slowly chokes. After working flawless for a while it ends up:

    - fan revs up

    - audio get's out of sync

    - Activity Monitor shows two same named processes: QuickTime_OPServer (not responding)

    Any idea how to fix it? Thank's in advance.

     

    MacBook Pro 8,2 (15'' late 2011)
    2,4 GHz Intel Core i7
    16 GB 1333 MHz DDR3
    AMD Radeon HD 6770M 1024 MB
    and 
    Intel HD Graphics 3000 512 MB
    macOS Sierra 10.12.3 (16D32) 


  • Thu, Mar 2 2017 4:12 PM In reply to

    • Pixel Monkey
    • Top 75 Contributor
    • Joined on Thu, Oct 13 2005
    • Everywhere. Just like Avid ;)
    • Posts 1,192
    • Points 14,900
    • Moderator: Broadcast Newsroom
      Moderator: Media Composer Getting Started

    Re: QT_OPServer not responding, Media Composer 8.8, MacOS Sierra

    Yes force-quit the QuickTime processes. That will bet it back up and running... But...

    I'm assuming you are working with AMA (Linked) media and not imported or transcoded (DNxHD) media? The reason I ask is because for Sierra and MC8.8, that laptop is no longer qualfied. The i7 processor itself is fine, but the RAM speed is 1333 MHZ, and the minimally qualified laptops (all 2012 and newer) are 1600 MHz speed. This is a key concern when looking at a slowdown in performance, especially with AMA (Linked) media. For Imported or transcoded (DNx) media, it's still a concern, but less so, depending on how clunky the AMA clip(s) are.

    ACA Leader__Avid Pro Vid Moderator__Specs? Many. All qualified. But I still do stupid things. :) [view my complete system specs]

    Editors are superheroes, cutting life together in a world that cuts itself apart.

     

    Chris Bove' (Pixel Monkey)

    Twitter: Follow @heybove

    Blog for Craft Editors

    WWLD

  • Thu, Mar 2 2017 4:26 PM In reply to

    Re: QT_OPServer not responding, Media Composer 8.8, MacOS Sierra

    Unfortunately force-quit leads to beach ball for each mouse-click and requires force-quit of AVID.

    Too bad my laptop is not qualified due to RAM speed. As I used H.264 when the problem occured, I'll have to try DNxHD, hope this avoids also a launch of the QT_OPServer...

    Thank you very much!

  • Thu, Mar 2 2017 6:30 PM In reply to

    • Pixel Monkey
    • Top 75 Contributor
    • Joined on Thu, Oct 13 2005
    • Everywhere. Just like Avid ;)
    • Posts 1,192
    • Points 14,900
    • Moderator: Broadcast Newsroom
      Moderator: Media Composer Getting Started

    Re: QT_OPServer not responding, Media Composer 8.8, MacOS Sierra

    I have many Avids runnign on many computers. A few of them are much older than yours. I do see performances issues, sometimes even with DNxHD, but H.264 is a very, very processor-heavy codec. So while DNx may not solve all of your issues, it will certainly relieve the pressure on your system from that clunky codec.

    Cheers! 

    ACA Leader__Avid Pro Vid Moderator__Specs? Many. All qualified. But I still do stupid things. :) [view my complete system specs]

    Editors are superheroes, cutting life together in a world that cuts itself apart.

     

    Chris Bove' (Pixel Monkey)

    Twitter: Follow @heybove

    Blog for Craft Editors

    WWLD

  • Thu, Mar 2 2017 7:23 PM In reply to

    Re: QT_OPServer not responding, Media Composer 8.8, MacOS Sierra

    It seems that I get along with ProRes MOVs and XDCAM MXFs. I conclude that my trouble was H.264 stress.

    The QuickTime_OPServer ist still red (not responding) in activity monitor but it seems not to affect MC.

    Thanks for all replies.

Page 1 of 1 (5 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller