Latest post Sun, Dec 11 2016 7:23 PM by JoeBooks. 2 replies.
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  • Sat, Dec 10 2016 9:48 PM

    • JoeBooks
    • Not Ranked
    • Joined on Wed, Feb 3 2016
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    All my product downloads gone!

    Hey in here. Im in a bit of a crisis. When my Pro Tools started making a error message i chose to reinstall Pro Tools, but after uninstalling i discovered that all my product downloads were gone from my account. Now the only download i have available, is the 12.6 download from my Application Manager. 

    My upgrade plan ran out in June-July, but since i for now was happy with 12.5 i chose not to renew it for the time being. I have surrenderes my old licenses for the new on my iLok, but i can't get acces to 12.6, it just says that i have no licenses or activations, but i have 4 licenses which are activated; 10, 11, 12 and 2016 Pro Tools, so i have no idea what to make of all this, i can't download the older versions since they have disseapeared from my account, and i can't acces 12.6 since (I guess) my upgrade plan ceased in June-July...

     

    Please help!!!

     

     

  • Sun, Dec 11 2016 6:57 PM In reply to

    Re: All my product downloads gone!

    PT related question are better asked at duc.avid.com.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | Decklink Studio |... [view my complete system specs]
  • Sun, Dec 11 2016 7:23 PM In reply to

    • JoeBooks
    • Not Ranked
    • Joined on Wed, Feb 3 2016
    • Posts 0
    • Points 0

    Re: All my product downloads gone!

    Thanks, i already posted in there too 🙂

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