Hey there - I'm seeing an error message on our ISIS 5500 management web page for which I can't find an answer or solution. Error message posted below - anyone out there who can help a sister out?
This isn't correct, are you experiencing any performance issues? I encourage you to contact support.
-- Bob Russo Principal Product Designer for Broadcast Storage & Editor Products
Hi thanks for responding. No performance issues currently. We don't have Avid support but maybe I could purchase a support code to check this out.
We are seeing these issues happening very very frequently as well. I contacted support and they responded that it says warning and not error so don't worry about it. I hate that kind of response. We've had these systems for several years and these messages only started recently. There must be something causing them. We are experiencing weird performance issues but when I check the timestamps on the warning messages they don't coincide with the same moments we are experiencing performance issues.
Start with checking all drives in the MegaRaid utility. Check for media errors on each drive. If a drive is failing but in such a way that the raid controller does not decide to replace it with the spare drive weird intermittend performance issues happen.
Avid reseller ACSR at Telmaco
http://www.telmaco.gr/en/
© Copyright 2011 Avid Technology, Inc. Terms of Use | Privacy Policy | Site Map | Find a Reseller