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  • Thu, Nov 26 2015 1:52 PM

    • keithkowal
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    • Swampscott, MA
    • Posts 129
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    iLOK - every freakin time

    Everytime i try to start MC 8.3, I get this annoying message regarding iLOK, which says the program

    is not running and to visit their iLok.com web site and re-install the software..... i've now have done

    that and still I can not run MC..... it comes up "The licensing service to activate this software is not running.

    Please reinstall the product or download and run the iLOK license manger intaller here"  http://www.ilok.com"

    i'm getting tired of this not working for me ......

    download new "avid application manager" thinking that , that would help.... to no avail.

     

     

    2.4 ghz P7 / 3-1T HD / 20gbyte RAM / MC2018.1 [view my complete system specs]
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  • Thu, Nov 26 2015 2:11 PM In reply to

    Re: iLOK - every freakin time

    Could it be that some audio plugin on your system is trying to get licensed via iLok? If you remove that plugin, MC should not look at iLok at all.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Thu, Nov 26 2015 2:43 PM In reply to

    • keithkowal
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    • Swampscott, MA
    • Posts 129
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    Re: iLOK - every freakin time

    the only audio stuff i have is the AVID PRO First Tool.... could that be the issue...?

     

    2.4 ghz P7 / 3-1T HD / 20gbyte RAM / MC2018.1 [view my complete system specs]
  • Thu, Nov 26 2015 3:40 PM In reply to

    Re: iLOK - every freakin time

    Check

    C:\Program Files\Common Files\Avid\Audio\Plug-Ins (AAX) and
    C:\Program Files\Common Files\Digidesign\DAE\Plug-Ins (TDM & RTAS)

    There should be a bunch of standard effects in there, which you don't want to delete, but if any trial versions were installed, those might be asking for licensing.

    If you rename those folders to "...\Pulg-Ins (unused)", then reinstall MC, it should create clean Plug-Ins folders.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Thu, Nov 26 2015 3:43 PM In reply to

    Re: iLOK - every freakin time

    Maybe forget what I wrote earlier.

    Seems to be a recurring mysterious issue: http://community.avid.com/forums/p/130845/749653.aspx

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Fri, Nov 27 2015 3:34 PM In reply to

    • RalphC
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    Re: iLOK - every freakin time

    Hello keithkowal,

          I know Pro Tools First uses iLok license manager to activate the program, just curious did you run the iLok license manager after you install? is you PT|F activated via the iLok license Manager?

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Nov 27 2015 4:46 PM In reply to

    Re: iLOK - every freakin time

    I had this problem often. I tried several approaches to solve it, with no success.

    In addition to the standard audio plugins I have iZotope RX4. Whenever the iLok problem shows up and I ignore the error message, MC runs normal except I have no iZotope RX4 effects in the audio suite. So in my case, iZotope RX4 seems to cause the problem.

    However since I wait several minutes after having startet my PC before launching MC, the problem does not show up again. I hope this will continue to be so.

    MB: ASUS P6TD Deluxe, ATX, Intel X58, QPI 6.4GT/s, Intel LGA1366, 6xDDR3 1600MHz, PCI-E V2.0, On-board Soundkarte. CP: Intel Core i7 920 (2.66 GHz) Quad... [view my complete system specs]
  • Fri, Nov 27 2015 6:42 PM In reply to

    • Cagey
    • Top 500 Contributor
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    • Vista, CA
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    Re: iLOK - every freakin time

    I recently did a clean install of Windows 10 and that problem went away.  Prior to that I would go into services and manually start the service (right-click, start) and that fixed it albeit temporarily.

    Keith

    MC8.6.1, Z420 Xeon E5-2670, 32GB RAM, GeForce GTX 1080, DIGI002, Win 10 Pro 64-bit [view my complete system specs]

    There are 10 kinds of people in the world, those that get binary, and those that don't.

  • Sat, Nov 28 2015 12:10 AM In reply to

    • keithkowal
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Swampscott, MA
    • Posts 129
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    Re: iLOK - every freakin time

    "I wait several minutes after having startet my PC before launching MC, the problem does not show up again. I hope this will continue to be so."

    i found this to be the case also - by waiting then starting MC, the program starts up..... i just hope it sticks / i don't mind waiting....

     seems like AVID should fix this crap!

     

    thanks for all that responded..!   alot of good ideas..

     

     

     

     

    2.4 ghz P7 / 3-1T HD / 20gbyte RAM / MC2018.1 [view my complete system specs]
  • Sat, Nov 28 2015 4:56 PM In reply to

    • WhillsRich
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    • Joined on Fri, Aug 17 2012
    • Los Angeles
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    Re: iLOK - every freakin time

    Same problem here and found a possible fix that seems to be working:

    Local Disk (C:)/Windows/system32/services/PACE

    "Startup Type" should indicate "Automatic" in the PACE line.  If not, double click the line and choose "Automatic" in the Startup type pulldown menu.

    This has worked for me so far.  I saved a shortcut to "Services" on my desktop in case I have to reset it.

    Home-grown IntelCore i7 3.07GHz, 12GB ram, Quadro K4000 (Nvidia driver 340.84), Win 7 Pro 64, MC current update, Quicktime version 7.76.80, ViewSonic,... [view my complete system specs]
  • Sat, Nov 28 2015 6:20 PM In reply to

    Re: iLOK - every freakin time

    Somewhere in this forum I read one should set "Startup Type" to "Automatic (Delayed Start)". I did that. First it seemed to work, later the iLok problem was here again.

    MB: ASUS P6TD Deluxe, ATX, Intel X58, QPI 6.4GT/s, Intel LGA1366, 6xDDR3 1600MHz, PCI-E V2.0, On-board Soundkarte. CP: Intel Core i7 920 (2.66 GHz) Quad... [view my complete system specs]
  • Sat, Dec 5 2015 1:20 PM In reply to

    • keithkowal
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Swampscott, MA
    • Posts 129
    • Points 1,875

    Re: iLOK - every freakin time

    go a new message today and mc will not run !

     

    Exception:  AMPITest: Failure reported with no error details,   ACFRESULT:0x8000000D

     

    i'm sure this is related to iLOK.... seriously , this is a real issue Mr Avid !

     

     

    2.4 ghz P7 / 3-1T HD / 20gbyte RAM / MC2018.1 [view my complete system specs]
  • Sat, Dec 5 2015 1:23 PM In reply to

    • keithkowal
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    • Joined on Thu, Oct 13 2005
    • Swampscott, MA
    • Posts 129
    • Points 1,875

    Re: iLOK - every freakin time

    don't have

     

    Local Disk (C:)/Windows/system32/services/PACE   in MY directory !    seems weird that i don't...

     

     

    2.4 ghz P7 / 3-1T HD / 20gbyte RAM / MC2018.1 [view my complete system specs]
  • Sat, Dec 5 2015 9:37 PM In reply to

    • dori_bashan
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • ISRAEL
    • Posts 647
    • Points 7,990

    Re: iLOK - every freakin time

    the ilok bug was fixed in 8.4.1

     

    Bug Number: MCCET-134. You might have received an ilok licensing error when launching

    the editing application.

     

    90x Media Composer, 8x Symphony Nitris, 8x ISIS 5000, ,6x Pro Tools, 4x Assimilate SCRATCH Systems- Opus Post Production, ISRAEL. [view my complete system specs]
  • Sat, Dec 5 2015 9:42 PM In reply to

    • Leo Baker
    • Top 500 Contributor
    • Joined on Wed, Oct 5 2011
    • London
    • Posts 316
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    Re: iLOK - every freakin time

    All has been working brillant, upgraded to 8.4.3 of Avid Media Composer did the Application manager update way to updating. Now when I launch Media Composer says license error

     

    Thye software required to validate the license for this product is not running. Please reinstall the product or download and run the Ilok license manager installer here.

     

    www.ilok.com

    Avid Media Composer 2018.12 Pro Tools 12.7 OSX Sierra 10.12.6 Computer: HP Z800 DUAL QUAD XEON X5667 3.07GHZ 96GB 2TB Caldigit HDONE Media 1TB SSD Graphics... [view my complete system specs]
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