Latest post Mon, Aug 10 2015 4:42 PM by Marianna. 1 replies.
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  • Mon, Aug 10 2015 4:25 PM

    • george777
    • Not Ranked
    • Joined on Sat, Jul 30 2011
    • Italy, Roma
    • Posts 40
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    Upgrade to 8.4

    Hello,

    I have a perpetual educational license. I'd like to upgrade from 8.2 to 8.4 but the application manager tells me that I'm not allowed to upgrade the software. I don't understand why because my System ID, according to Avid website, allows me to update the software untino october 2015.
    So far, I've always upgraded MC downloading the softare from Avid website and than installed the software after a clean install of the Operative System.

    From what I've read online, now it is allowed to upgrade MC using the Application Manager without a clean install. 

    I wanted to give it a try, but apparently the Application Manager have some problem with my id.

    Can someone please help? Thanks

    Media Composer 2019.9 Mac OS X 10.14.6 Mac Pro late 2013 - Dual 6-Core Xeon E5 3,5 ghz - 32GB 1867 mhz ddr3 ram - Dual AMD FirePro D500 3072 Mb. [view my complete system specs]
  • Mon, Aug 10 2015 4:42 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,826
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    Re: Upgrade to 8.4

    George

    Did you go to http://www.avid.com/US/support/upgrade-academic-free and enter in your information ?  If a student license and eligible, we will then deposit a 8.4 activation in your master Account.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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