rstrss: Hej Ralph, I sent the mail on Wednesday, Dec 7th, 10:18pm German time. Best regards Robert
Hej Ralph,
I sent the mail on Wednesday, Dec 7th, 10:18pm German time.
Best regards
Robert
I filtered my email Dec 7. I'm sorry but I don't have one from you. Can you resend the email and copy the thread title above.
Thanks,
Ralph
just sent an Email again. Best regards, Robert
Email sent
Regards,
I'm having this same issue again. Need to reset my license.
Ralph, I've sent an email to you, but posting here, just incase you aren't available.
All set! Please try to activate MC.
Goodluck,
Yes, up and running.
Thanks!
Geoffs: Yes, up and running. Thanks!
Ralph/Marianna,
Unable to launch Media Composer w/perpetual license.
Media Composer reports:
Your trial period has ended
Application manager reports:
Actication Failed: 101 Activation FAiled. 20076:Inactive, obsolete or expired add-on '[redacted]' cannot be added or have copies increased
Updated Aplication Manager, rebooted, samesame
Pro Tools launches.
Let me know what addition data I can provide to help you help me.
/mp
Hi Mark,
Please pm your Systems ID and Avid master account email address.
RalphC
Data sent.
Thank you for your prompt attention.
I'm checking your master account, bear with me.
Hi Marianna,
wer are having the same issue. How can we solve it?
Fine....
I checked your My Avid and I see one Media Composer (Crossgrade from Symphony) with an expired support/upgrade plan. Is this the one in question?
In order to upgrade and activate - to 8.8.5 you need to renew. Otherwise, email me directly with your issue and MC license version you are trying to activate.
Marianna
marianna.montague@avid.com
Thank you, I send the Email with the invoice for the valid licence and hope you can help me soon.
I didnt get it. what email did it come from?
marianna
© Copyright 2011 Avid Technology, Inc. Terms of Use | Privacy Policy | Site Map | Find a Reseller