Latest post Sat, Jul 15 2017 7:27 PM by RalphC. 62 replies.
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  • Tue, Dec 13 2016 4:09 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    rstrss:

    Hej Ralph,

    I sent the mail on Wednesday, Dec 7th, 10:18pm German time.

     

    Best regards

    Robert

    I filtered my email Dec 7. I'm sorry but I don't have one from you. Can you resend the email and copy the thread title above.

     

    Thanks,

    Ralph

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Fri, Dec 16 2016 11:34 AM In reply to

    • rstrss
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    Re: Avid Not Recognizing Activated License

    Hej Ralph,

    just sent an Email again. Best regards, Robert

  • Fri, Dec 16 2016 2:25 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    Email sent

     

     

    Regards, 

    Ralph

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Tue, Jan 3 2017 7:14 PM In reply to

    • Geoffs
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    Re: Avid Not Recognizing Activated License

    I'm having this same issue again. Need to reset my license. 

     

    Ralph, I've sent an email to you, but posting here, just incase you aren't available. 

     

     

    Windows 8.1 Professional 64bit i7 4600K 3.2 32 gig-o-ram GTX TITAN Video Card 17" Macbook Pro i7 8 gig-o-ram [view my complete system specs]
  • Tue, Jan 3 2017 7:35 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    All set! Please try to activate MC.

     

     

    Goodluck,

    Ralph

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Tue, Jan 3 2017 7:43 PM In reply to

    • Geoffs
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    Re: Avid Not Recognizing Activated License

    Yes, up and running. 

     

    Thanks!

    Windows 8.1 Professional 64bit i7 4600K 3.2 32 gig-o-ram GTX TITAN Video Card 17" Macbook Pro i7 8 gig-o-ram [view my complete system specs]
  • Tue, Jan 3 2017 8:10 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    Geoffs:

    Yes, up and running. 

     

    Thanks!

    Yes

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Wed, Jan 25 2017 3:43 AM In reply to

    • Mark
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    Re: Avid Not Recognizing Activated License

    Ralph/Marianna,

    Unable to launch Media Composer w/perpetual license.

    Media Composer reports:

    Your trial period has ended

     

    Application manager reports:

    Actication Failed: 101 Activation FAiled. 20076:Inactive, obsolete or expired add-on '[redacted]' cannot be added or have copies increased

     

    Updated Aplication Manager, rebooted, samesame

    Pro Tools launches.

    Let me know what addition data I can provide to help you help me.

    /mp

    HP Z400, Xeon 4-Core @3.33GHz, 24GB ECC RAM, Quadro K4200, 362.13 OS & programs: 600GB 10k, video: 1TB 10k, other: 7200 RPM drives, Mbox Pro 3, driver... [view my complete system specs]
  • Wed, Jan 25 2017 1:47 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    Hi Mark,

      Please pm your Systems ID and Avid master account email address.

     

     

    Regards,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Wed, Jan 25 2017 2:24 PM In reply to

    • Mark
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    Re: Avid Not Recognizing Activated License

    Data sent.

    Thank you for your prompt attention.

    HP Z400, Xeon 4-Core @3.33GHz, 24GB ECC RAM, Quadro K4200, 362.13 OS & programs: 600GB 10k, video: 1TB 10k, other: 7200 RPM drives, Mbox Pro 3, driver... [view my complete system specs]
  • Wed, Jan 25 2017 2:31 PM In reply to

    • RalphC
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    Re: Avid Not Recognizing Activated License

    I'm checking your master account, bear with me.

     

     

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Fri, Jun 30 2017 12:23 AM In reply to

    • fine
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    Re: Avid Not Recognizing Activated License

    Hi Marianna,

     

    wer are having the same issue. How can we solve it?

  • Fri, Jun 30 2017 2:42 PM In reply to

    • Marianna
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    Re: Avid Not Recognizing Activated License

    Fine....

    I checked your My Avid and I see one Media Composer (Crossgrade from Symphony) with an expired support/upgrade plan.   Is this the one in question?   

    In order to upgrade and activate - to 8.8.5 you need to renew.  Otherwise, email me directly with your issue and MC license version you are trying to activate.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Fri, Jun 30 2017 7:32 PM In reply to

    • fine
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    Re: Avid Not Recognizing Activated License

    Thank you, I send the Email with the invoice for the valid licence and hope you can help me soon.

  • Fri, Jun 30 2017 8:04 PM In reply to

    • Marianna
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    Re: Avid Not Recognizing Activated License

    I didnt get it.  what email did it come from?

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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