Latest post Tue, Apr 12 2016 10:46 AM by Numior. 3 replies.
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  • Sat, Feb 21 2015 5:11 AM

    • ScottyD
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • New Yawk
    • Posts 89
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    Permissions Issue w/ Interplay Access / Administrator Mac 10.9.5 IP 3.1

    I've recently installed Interplay 3.1 on 10.9.5 to go along with Media Composer 8.2.2. I also installed Java for OS X 2014-001 and now I get a Fatal Error. The message reads... java.io.IOException: Permission Denied. If I open Access or Administrator as root via the terminal they open fine. If I login as root and open them they run fine. I've tried re-installing the apps to no avail. Has anyone else seen this? and if so is there a fix?

    2.66ghz Core i7 Mac Book Pro 8GB RAM 10.9.3 Media Composer 6.5.2 [view my complete system specs]
  • Mon, Feb 23 2015 3:43 PM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
    • New York City
    • Posts 354
    • Points 4,170

    Re: Permissions Issue w/ Interplay Access / Administrator Mac 10.9.5 IP 3.1

    Scott, did you install using root user? Tried java rollback via pacifist yet? 

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Mon, Mar 9 2015 7:37 PM In reply to

    • bowenc
    • Not Ranked
    • Joined on Wed, Jul 25 2012
    • Posts 2
    • Points 20

    Re: Permissions Issue w/ Interplay Access / Administrator Mac 10.9.5 IP 3.1

    Have you had any luck with a solution? I have the same issue, 10.9.5, Interplay 3.1 and MC 8.1 while trying to test build a clean lab image. It's a clean 10.9.5 install, fully updated and the only 3rd party software is ISIS client, Interplay and MC. I did not install as root just an admin user. 

  • Tue, Apr 12 2016 10:46 AM In reply to

    • Numior
    • Not Ranked
    • Joined on Thu, Dec 6 2007
    • Saint-Petersburg, Russia.
    • Posts 12
    • Points 100

    Re: Permissions Issue w/ Interplay Access / Administrator Mac 10.9.5 IP 3.1

    Had this with a customer on Mac OS v10.10.5 with IP v3.4

     

    Running to show files access failures:

    $sudo opensnoop -n AvidInterplayAccess -x

    Comparing with other user having no problems starting up Access.

     

    Ended up changing permissions to these files:

    $sudo chown [username] /Users/[username]/Library/Workgroup

    $sudo chown [username] /Users/[username]/Library/Preferences/Workgroup/media_access.settings

    $sudo chown [username] /Users/[username]/Library/Logs/Workgroup/workgroup.log

     

    Where [username] should be substituted with the user, having below error message, i.e. $sudo chown admin /Users/admin/Library/Workgroup

     

    All those files/folder had root user set as their owner, somehow.

    Hope this helps! 

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