We have avid Symphony 6 installed on mac for 2 years and its wroking fine. Now we bought an upgrade USD 299 to MC 8. When I installed trail version and tried to boot it. It crashed instantly without even showing the avid splash screen. We have 2 similar systems and it does same on both. Here is the log, please help I am a PC user so please be specific and explain in detail.
Process: launchd [1429]Path: /Users/USER/*/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposerIdentifier: com.avid.mediacomposerVersion: ??? (???)Code Type: X86-64 (Native)Parent Process: launchd [564]Date/Time: 2014-11-17 19:16:21.733 +0300OS Version: Mac OS X 10.7.5 (11G63b)Report Version: 9Interval Since Last Report: 251232 secCrashes Since Last Report: 12Per-App Crashes Since Last Report: 7Anonymous UUID: 24AE3597-B572-4D92-959C-9AF28005AF1FCrashed Thread: UnknownException Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5fc01028Backtrace not availableUnknown thread crashed with X86 Thread State (64-bit): rax: 0x0000000000000055 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x00007fff5fc01028 rfl: 0x0000000000010203 cr2: 0x00007fff5fc01028Logical CPU: 6Binary images description not availableExternal Modification Summary: Calls made by other processes targeting this process: task_for_pid: 2 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 987 thread_create: 0 thread_set_state: 0Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 56 GB, SMC 1.39f11Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MBMemory Module: DIMM 1, 8 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1333 MHz, 0x014F, 0x545331474C4B373256334820202020202020Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x014F, 0x545331474C4B373256334820202020202020Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial portsNetwork Service: Ethernet 2, Ethernet, en1PCI Card: ATTO ExpressSAS R680, sppci_raid, Slot-3PCI Card: pci11af,b, sppci_othermultimedia, Slot-4PCI Card: ATI Radeon HD 5870, sppci_displaycontroller, Slot-1Serial ATA Device: HL-DT-ST DVD-RW GH61NSerial ATA Device: M4-CT512M4SSD2, 512.11 GBSerial ATA Device: M4-CT512M4SSD2, 512.11 GBSerial ATA Device: M4-CT512M4SSD2, 512.11 GBSerial ATA Device: M4-CT512M4SSD2, 512.11 GBUSB Device: Elements 10A8, 0x1058 (Western Digital Technologies, Inc.), 0x10a8, 0xfd500000 / 3USB Device: hub_device, apple_vendor_id, 0x9126, 0xfd300000 / 2USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd330000 / 8USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd332000 / 9USB Device: USB OPTICAL MOUSE, 0x15d9, 0x0a4d, 0xfd320000 / 7USB Device: Display iSight, apple_vendor_id, 0x8508, 0xfd350000 / 6USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9226, 0xfd360000 / 5USB Device: Display Audio, apple_vendor_id, 0x1105, 0xfd340000 / 4USB Device: FT232R USB UART, 0x0403 (Future Technology Devices International Limited), 0x6001, 0x1a200000 / 2USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3FireWire Device: built-in_hub, 800mbit_speed
MC 8 is not qualified on any version of OSX 10.7.
Check out the version matrix for specific OSX / MC version matching:
http://avid.force.com/pkb/articles/en_US/compatibility/en267087
Thanks
I,ll try to upgrade to latest OSX tomorrow
md_jamil: Thanks I,ll try to upgrade to latest OSX tomorrow
I hate to say, but don't do that either. The latest OS is 10.10.1 Yosemite, which is not qualified either. You'll have to see if you can somehow get a copy of 10.8 Mountain Lion, or 10.9 Mavericks.
I understand that they're working to qualify Yosemite, but it's not done yet.
Alternatively, you can look at the Legacy version matrix and see if you can use whichever version of MC7 is qualified with OSX 10.7.5. That might be a good solution until you can move to Yosemite and MC8.
What I DO suggest, is downloading (BUT NOT INSTALLING!) Yosemite, now, from the App Store. That way, you still have 10.10.1, even if Apple updates to 10.10.2 - you then get control over exactly which version of Yosemite you install. That way, when it's time to upgrade, you have 10.10.1, and you can then install a "combo update" to get to whichever version you want. Apple doesn't like to make "old" versions available.
Sound advice
I have asked our IT guy look for OSX 10.9 Moverik. Thanks for help
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