Latest post Mon, Oct 13 2014 2:16 PM by Marianna. 0 replies.
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  • Mon, Oct 13 2014 2:16 PM

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
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    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator

    Welcome to the New Licensing Options Forum

    Locked Contact

    This forum is the place where community members, partners and Avid can discuss important changes to our Media Composer | Software upgrade policy, subscription model, perpetual licensing as well as floating licensing and education offerings.  

    The upgrade policy is important!  

    Customers may be affected by the changes to our policy if  their Media Composer | Software license meets any of the following criteria:

    ·       Was not purchased after May 15, 2014.

    ·       Is not covered by an active support contract.

    ·       Is covered by an active support contract that will expire by the end of 2014.

    ·       Is not a subscription license.

    If your Media Composer | Software license meets any of the above criteria, then it is important that you are aware of these changes and the options available to you.

    Effective May 15th, 2014, Avid is no longer selling individual software upgrades.

    Avid Support Contracts provide software upgrades and customer support for one (1) year and are available for as low as $299 USD per year.  International pricing can be obtained from your Reseller or an Avid office in your region.

    Once your license is covered by a support plan, you may continue to run your current version of Media Composer | Software for as long as you wish; you do not need to upgrade your license or your software. As upgrades become available, you can choose to either accept the upgrade or not at any time during the term of the support plan.  At the end of the support period, the software will continue to run and you may use it indefinitely. To continue receiving new features and support for your Media Composer | Software license you will need to renew your Avid Support plan for the following year.

    If you choose not to either switch to a subscription license or purchase a support plan by the end of 2014, your software will continue to work. You will not, however, be able to upgrade your license and receive software updates, and you will need to either purchase or subscribe to a new license of Media Composer | Software to receive the latest software release.

    In order to receive software upgrades, you must either be actively subscribed to Media Composer | Software, or your Media Composer | Software license must be covered by an active Avid Support plan.

    To ensure you can receive future software updates, you can either switch to a subscription license or purchase an Avid Support Contract by the end of 2014.Questions, post on this forum and the moderators and myself will do our best to answer you.

    Marianna and the Mod Squad

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague


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