Latest post Mon, Feb 12 2018 11:42 PM by Marianna. 3 replies.
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  • Wed, Apr 9 2014 4:58 PM

    Can't uninstall

    Hello, I'm in need to update my Media Composer to 6 to 6.0.5. From my reserch its best to deactivate then uninstall my current version. Problem being I can't get my current version to uninstall, any ideas? I'm working on a MAC. I go to the handy dandy uninstall folder and click the unistall and then get a message saying "The media composer applications.pkg will not be uninstalled...(null). I'm new to the world of MAC, been a PC girl all my life. So learning a new program on a different kind of computer has been a bit challenging when hitting road blocks. Don't know if this matters but I have gone into everything to make sure that I have "permission" to read and write. I'm under administrator. Any ideas would be appericated in laymen's terms, please!! 

  • Fri, Apr 11 2014 4:13 PM In reply to

    • Marianna
    • Top 25 Contributor
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    Re: Can't uninstall

    Spiffy

    send me an email and include in the mail message your systemID and activation ID.  Also what OS are you on?

    I can assist 

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

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    WWLD

  • Mon, Feb 12 2018 10:52 PM In reply to

    • salmon
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    Re: Can't uninstall

    Years later, I'm having the same problem: uninstaling MC 6.5.4 from my Mac OS 10.9.5 operating system, as I believe I need to upgrade to MC 6.5.4.4.

    Using the most recent Avid uninstaller I have, I get the error: The Avid Media ComposerApplications.pkg package will not be uninstalled.

    I'd appreciate your help.

    Joe

    MacBook Pro 2.26 GHz Intel Core 2 Duo. 8 GB 1067 MHz DDR3. Mac OS 10.9.5 Media Composer 6.5.4 [view my complete system specs]
  • Mon, Feb 12 2018 11:42 PM In reply to

    • Marianna
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    Re: Can't uninstall

    You will need to do it manualy if the uninstaller isnt functioning.

    http://avid.force.com/pkb/articles/en_US/how_to/How-to-Manual-Uninstall-Avid-Editor-Applications-MAC

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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