Latest post Wed, Feb 19 2014 8:04 PM by Jeroen van Eekeres. 6 replies.
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  • Wed, Feb 19 2014 1:35 PM

    HP Z800 Start Up Issue

    Strangeness on my Z800 running MC Symphony.

    From a powered down state.

    Press Power Button on Front of Tower......Light Flash, but no startup.

    Wait a 5 seconds...

    Press Power Button again......Lights flash looks like powering up.  Then it doesnt.

    Wait 5 seconds...

    Press power Button 3rd time....Powers up normally.

     

    Ideas anyone?

     

    Thanks

    David Feingold

    All PC - 11 MC/Symphony Nitris DX 2018.1 - Interplay 3.6/90TB Mirrored Avid ISIS 5500 [view my complete system specs]
  • Wed, Feb 19 2014 2:09 PM In reply to

    Re: HP Z800 Start Up Issue

    I've had some odd power up issues on Z800 crates. Noramlly it's the PSU at fault. A replacement sorts it.

    Not cheap mind. Take care as there are 2 types a 1100W one and an 850W one.

     

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

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  • Wed, Feb 19 2014 3:59 PM In reply to

    • Ben Wilson
    • Top 500 Contributor
    • Joined on Thu, Jun 10 2010
    • Columbia, SC
    • Posts 218
    • Points 2,500

    Re: HP Z800 Start Up Issue

    We had a problem with our z800 a couple of years ago where it would suddenly power off when the video card initialized.  Turned out to be the PSU.  Fortunately it was still under HP warranty and the replacement cleared up that issue.  The PSU had become weak and was not outputting it's full capacity.

    Several. 1x MC7.0.4 HP z800 dual XEON x5650-2.66GHz 12MB Ram Quadro FX3800 NitrisDX. 4 TB GSPEEDes storage. 2x MC 7.0.4 HP z420 MatroxLE. GSpeedQ 8TB... [view my complete system specs]
  • Wed, Feb 19 2014 4:35 PM In reply to

    Re: HP Z800 Start Up Issue

    Does the system have a Nitris DX connected to it?

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Wed, Feb 19 2014 6:05 PM In reply to

    • Pete_G
    • Not Ranked
    • Joined on Fri, May 7 2010
    • Posts 77
    • Points 1,045

    Re: HP Z800 Start Up Issue

    I had exactly the same experience as Ben, PSU switched off when video card initialised. It was a failing PSU. The failure started as every now and then and just got worse. Replaced PSU and everything was fine. I did think of taking the old PSU to a good computer repair shop and get them to replace the faulty components, probably capacitor(s), so I would have a back up, but didn't in the end.

    HP Z800,6 Core Xeon, nVidia Quadro FX3800, 12GB RAM, Win 8.1 Pro 64, MC7.0.3 / HP 8730W Laptop,T9600 Core 2 Duo, nVidia Quadro FX2700M, 8Gb RAM, Win... [view my complete system specs]
  • Wed, Feb 19 2014 7:18 PM In reply to

    Re: HP Z800 Start Up Issue

    Yes, I have a Nitris DX yes.

    All PC - 11 MC/Symphony Nitris DX 2018.1 - Interplay 3.6/90TB Mirrored Avid ISIS 5500 [view my complete system specs]
  • Wed, Feb 19 2014 8:04 PM In reply to

    Re: HP Z800 Start Up Issue

    I have encountered the following problem.

    http://avid.force.com/pkb/articles/en_US/error_message/en364211?popup=true&NewLang=en&DocType=1081&q=nitris%20dx%20power&site=kbase&filter=0

    This also resulted in similar startup behaviour of a Z400. The problem seems to be related to the power supply and/or motherboard.

    While in my case the z400 was swapped with another to solve the problem a temporary solution was to use a power strip with a switch and switch the power off to the pc and the nitris dx. During a "cold" start the problem never occured.

     

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

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