Latest post Sun, Dec 11 2011 7:49 PM by Larry Rubin. 3 replies.
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  • Sun, Dec 11 2011 7:37 PM

    KCAV: Activation code validation failed

    Help, I bought a new iMac and after using the migration assistant, when I tried to launch MC, I got the following error.  KCAV: activation code validation failed.  Also, now on the old iMac if i try to reauthourized it it tells me that I've used all my available seats.  Any ideas?  I've already read the article in the knowledge base but it didn't seam to apply to my situation.

  • Sun, Dec 11 2011 7:39 PM In reply to

    Re: KCAV: Activation code validation failed

    Hello, and welcome to the Forums. See this from the Avid Knowledge Base and see if it helps.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sun, Dec 11 2011 7:44 PM In reply to

    Re: KCAV: Activation code validation failed

    Yeah I already read that but it was no help. Thanks though.

  • Sun, Dec 11 2011 7:49 PM In reply to

    Re: KCAV: Activation code validation failed

    Then I recommend you contact Avid customer support during normal business hours (weekdays, 9AM - 6PM US Eastern) at 1-800-800-2843 and choose option #2. It's a free call.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

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