Avid Symphony

Re: System Crash

kutter — Tue, 16 Jun 2009 19:46:26 GMT

THAT WAS IT!!!!!! Thanks so much!

Kent

jakeheat:

No, I think you're on the right version of QT. I think you just need to change your QT preference settings. Go to:

Edit>Preferences>Quicktime Preferences" click on the "Advanced" and set the "video" to "safe mode (GDI only).

I think your having the same issue addressed here:

http://community.avid.com/forums/p/68205/381645.aspx#381645

Re: System Crash

jakeheat — Tue, 16 Jun 2009 17:27:22 GMT

No, I think you're on the right version of QT. I think you just need to change your QT preference settings. Go to:

Edit>Preferences>Quicktime Preferences" click on the "Advanced" and set the "video" to "safe mode (GDI only).

I think your having the same issue addressed here:

http://community.avid.com/forums/p/68205/381645.aspx#381645

System Crash

kutter — Tue, 16 Jun 2009 01:43:07 GMT

 
Can anyone tell me if Quicktime 7.3.1 is compatible with
Symphony Nitris 1.8.3? I checked the readme,  it says 7.3.
I am having some trouble inside Avid. I get errors while
trying to export ANY qt except Quicktime Reference. After I
select the file for export (regardless of length) and then
pick format, the 'Video Compression Settings' window opens
and then this message appears: 
 
An ACCESS_VIOLATION exception occurred.For more 
information see the error log: C:\Program Files\Avid\
AvidSymphony Nitris\AvidFatelErrorReports\
Exception_2009.06.15_10.30.34. 
 
Then, the system crashes to the desktop. 
I've tried uninstalling - reinstalling. I have also upgraded
to QTPRO. 
 
Any suggestions would be gratefully appreciated. 
 
Kent