Avid Xpress DV - Mac

Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

freelancer — Fri, 09 May 2008 19:39:20 GMT

I have sent you an email about sending sequences via email! Or should I just ask you on this forum instead?

Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

BLKDOG — Sun, 04 May 2008 21:32:06 GMT

Well, you can't have been using THAT particular setup for three years as that OS is less than 3 months old.

What's happening is, because your OS isn't supported, you can't see the error message that's popping up.

Not much else I can suggest other than loading the proper OS.

Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

zobo — Sun, 04 May 2008 21:18:16 GMT

thanks for the tip.

I'm a film maker been using this set up for about 3 years, mostly trouble free.

not being techie, downgrades and upgrades and that sort of thing tend to leave me rather cold, and often with a non functional something or other. so given that this is something that has only lately come up, is there definitiely no more immediate likely cause and solution?

thanks

Re: blank white pop up freezes playing sequence, avid crash. intermittent but common

BLKDOG — Sun, 04 May 2008 17:57:05 GMT

You are way out of spec. 4.6 is not qualified for 10.4.11. You need to be running 10.3.9 at the very latest.

blank white pop up freezes playing sequence, avid crash. intermittent but common

zobo — Sun, 04 May 2008 16:40:54 GMT

when i try to play the sequence an empty white rectangular pop up window appears. the sequence stops playing and avid crashes. doesn't happen every time or everywhere on the sequence. a couple of times, a few clips became an unusual bright red colour, I deleted them in the hope it would help. but the problem remains. intermittent, but more often than not.
thanks for advice!

using mac g4 powerbook running osx 10.4.11, software is avid express dv 4.6