Direct after starting the installation of AVID Studio (upgrade from pinnacle studio 14), the sytem returns errors and aborts the installation:
1) kb981266 not available on the computer. 
2) The path my videos contains an invalid character
3) The wizard is closing (without installation).

My system: Windows 7 on a HP Pavilion Elite HPE (Intel i7)

Who can help me with this?
Thanks, Martin

Martin:

You need to post this in the Pinnacle Studio Forum.

Avid Studio is actually a Pinnacle product, the community forum is here.

Avid:  Are you seeing how confusing it is that you renamed the product "Avid"?

Marvin:

    Did you receive a fix for this problem?  I am having the same problem, but don't know where to go for the fix.

Thanks, Ed

No, a lot of contact with Avid/Pinnacle, but no solution.

Martin, who at Avid have you been in touch with regarding this? Do you know if this issue had been previously escalated and assigned a bug number?

Case : 01632506
Daniel Goossens
Avid Pinnacle Technical Support

 Case : 01597358

Entered By : Jon Tisor

Aadje James
Avid Pinnacle technische support

Entered By : Customer ( Integration) Maria

Martin,

Let me see if I can get the stuido techs working this.  I know they read the studio forums so you are better off posting to that site. 

Stand by......... I will email them tonight.

marianna

Hello Marianna,

Have you had any response? any solution, something to try out?

Regs, Martin

Hi,

I'm having the same problem and still no solution (Point 1 - program close). AVID worked fine and now after several Updates a.s.o. the program closes after the startup windows.

[WIN7 64Bit] ...

The Installation of KB981266 does not work (wrong version for my computer) ...

KR,

it might help if you publish your system specs in your profile to get some useful information

Hi,

thx. Ya see included.

Lenovo X220 8GB Ram Win7Prof[64Bit]-SP1 128GBSSD - with all updates .....

well... system specs means that you publish all relevant details: what hardware, what graphics card, what audio card, QT version, driver versions, software versions, whant kind of software? etc. etc. Did I say detailed? ;)

You are on the media composer forum. The previous poster had a avid - pinnacle program. That has its own forum. So if you also on A-P then you might be better off to post on that forum.

Vopa:

Here is what we need for your system specifications. Click on your name, then "edit my profile", then "profile options" to get to the appropriate text field. Once completed, your specs will be a part of every post you make.

i have a problem: error KB981266

Not as the problem solves. I need urgent help Plis. My name is Homer

//////////

win 7 64bits