Latest post Tue, Nov 22 2011 7:33 PM by Alcy. 7 replies.
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  • Thu, Mar 31 2011 5:47 AM

    Media Composer problems...

    Hello.

    I just built a new system and Avid is giving me the blues. Can someone please give me some direction for my travels to and fro through this darkness into some light?

    The system:

    3.1ghz i5 quad core 2400

    8GB 1333mhz DDR3 ram

    Asus motherboard

    Quadro FX 1700

    2 Samsung "23 1080p monitors

    22" Vizio 1080p LCD-LED

    300GB 10,000rpm system drive

    Logitec surround system

    MBox II

     

    I'm test driving Media Composer and Pro Tools LE. I have watched Media Composer run great on lesser machines than this and mine won't capture, it won't play footage from older projects...

    Is there a certain driver I should have on the machine for the Quadro I have or something?

    Machine 1: Custom 3.07GHz Intel Core i7-950 8GB DDRAM nVidia GeForce GTX 460 v2 BlackMagic DeckLink Studio 2 Windows 7 Professional 64 Bit Avid Media Composer... [view my complete system specs]
  • Thu, Mar 31 2011 5:55 AM In reply to

    Re: Media Composer problems...

    "... and Avid is giving me the blues ..."

    "Blues" is not a valid symptom.  Can you be more specific? 

    The driver you need was detailed in the ReadMe file that accompanied your software.  Avid has placed the nVidia installers in the folder:

    Avid ....\Utilities\nVidia

    Symphony 8.0 w/Matrox MXO2 Rack, HP z420, Windows 7 Professional 64-Bit, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 & nVidia... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ Discovery Studios West
    (wwld)

  • Thu, Mar 31 2011 6:19 AM In reply to

    • Camilo
    • Top 100 Contributor
    • Joined on Fri, Jul 23 2010
    • Virginia
    • Posts 966
    • Points 12,125

    Re: Media Composer problems...

    As previously posted more info would def be helpful here, but along the general lines you should make sure you have the proper video driver and quicktime version installed.  The video driver is included in the utilities folder and is 190.38.  The quicktime version should be 7.6.6.

    Give some more details on what's going on and I'll bet you get more detailed help... :-)

    Best of luck to you!

     

    CAmilo

    Intel i7-980x Hexacore water cooled by Corsair H-50 on EVGA Classified 762 with 12Gigs RAM and Quadro FX3800 Video Card. Sound Blaster X-fi Titanium Sound... [view my complete system specs]
  • Thu, Mar 31 2011 6:25 AM In reply to

    Re: Media Composer problems...

    A more specific and descriptive Subject Line will get more attention as well.  E.g., "Audio plays, video is frozen".

    Symphony 8.0 w/Matrox MXO2 Rack, HP z420, Windows 7 Professional 64-Bit, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 & nVidia... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ Discovery Studios West
    (wwld)

  • Thu, Mar 31 2011 8:48 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 4,591
    • Points 54,165

    Re: Media Composer problems...

    QuickTime should be 7.6.8 on MC 5.5.1 if I recall.

    MC 8.2 MXO2, P9X79 Pro i7-3930K, 32 GB ram, Quadro K600, StarTech PEX1394B3 FW controller, two 2x1TB raid 0 stripes + MC 3 on G4 MacBook 17" [view my complete system specs]

    peace luca

  • Fri, Apr 1 2011 8:34 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 4,591
    • Points 54,165

    Re: Media Composer problems...

    I stand corrected: QT has to be 7.6.9, there was wrong info in the readme, Avid is updating the document...

    MC 8.2 MXO2, P9X79 Pro i7-3930K, 32 GB ram, Quadro K600, StarTech PEX1394B3 FW controller, two 2x1TB raid 0 stripes + MC 3 on G4 MacBook 17" [view my complete system specs]

    peace luca

  • Sun, Apr 10 2011 4:07 AM In reply to

    StreamManager.dll is missing from your computer...?

    OK. I've been poking at it and can describe the problem. At first, it was the MBox being plugged into a 3.0 USB port that the manufacturer says will support a 2.0 device. It doesn't. I changed the port and it worked fine. Then, I loaded the nVidia driver and everything was fine. For some reason, now I'm getting "The program can't start because StreamManager.dll is missing from your computer. Try reinstalling the program to fix this problem."

    How do I repair this without having to do a totally clean, meaning an OS, reinstall? Avid will not totally uninstall. The only way I can get a clean reinstall of Avid is to strip the whole system down and I've done it four times in the last two days.

    Machine 1: Custom 3.07GHz Intel Core i7-950 8GB DDRAM nVidia GeForce GTX 460 v2 BlackMagic DeckLink Studio 2 Windows 7 Professional 64 Bit Avid Media Composer... [view my complete system specs]
  • Tue, Nov 22 2011 7:33 PM In reply to

    • Alcy
    • Top 75 Contributor
    • Joined on Tue, Mar 10 2009
    • Posts 1,001
    • Points 12,940

    Re: StreamManager.dll is missing from your computer...?

    I have the same problem with some audio plugins. If I uninstall this plugins then MC6 works fine -- not sure why these audio plugins would cause MC6 to have this error.

    Avid MC 8.1

    Windows 8.1

    HP Z800
    Dual Intel Xeon E5530 2.4GHz
    24GB RAM
    SAS 320GB @ 15K RPM OS Hard Drive
    1TB HD and 1.5TB HD Internal
    Nvidia Quadro FX 3800

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