Latest post Tue, Oct 20 2009 3:54 PM by BLKDOG. 20 replies.
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  • Tue, Oct 20 2009 3:37 PM In reply to

    • mrtrees
    • Top 500 Contributor
    • Joined on Tue, Aug 8 2006
    • London
    • Posts 183
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    Re: Software activation failed MC 3.5.4

    Reply Contact

    ringing them now, on hold

    MC 3.5.4/Mac Pro 2.66GHz 8 core/OSX 10.5.6/QT 7.4/FM 5.1.2/Unity 5.1.1 [view my complete system specs]

  • Tue, Oct 20 2009 3:40 PM In reply to

    • mrtrees
    • Top 500 Contributor
    • Joined on Tue, Aug 8 2006
    • London
    • Posts 183
    • Points 2,470

    Re: Software activation failed MC 3.5.4

    Reply Contact

    it appears that you need soem sort of access code in order to get assistance, i have no idea what and access code or nor how to get one, nor do i wish to purchase if if that is the case.

     

     

    MC 3.5.4/Mac Pro 2.66GHz 8 core/OSX 10.5.6/QT 7.4/FM 5.1.2/Unity 5.1.1 [view my complete system specs]

  • Tue, Oct 20 2009 3:44 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
    • Points 201,220
    • Avid Employee

    Re: Software activation failed MC 3.5.4

    Reply Contact

    No, Software activation is free.

     

    Let me know if they have an option for RMA, Parts and Software Activation the way we do in the states. If not, send me an email and I’ll see what I can do.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Oct 20 2009 3:49 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
    • Points 201,220
    • Avid Employee

    Re: Software activation failed MC 3.5.4

    Reply Contact

    Also, with your upgrade, yo ushould have received a Security Access Code. Check your emails you got after the upgrade to see if you can find it.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Oct 20 2009 3:51 PM In reply to

    • mrtrees
    • Top 500 Contributor
    • Joined on Tue, Aug 8 2006
    • London
    • Posts 183
    • Points 2,470

    Re: Software activation failed MC 3.5.4

    Reply Contact

    i will try them again, do you have email please

    MC 3.5.4/Mac Pro 2.66GHz 8 core/OSX 10.5.6/QT 7.4/FM 5.1.2/Unity 5.1.1 [view my complete system specs]

  • Tue, Oct 20 2009 3:54 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
    • Points 201,220
    • Avid Employee

    Re: Software activation failed MC 3.5.4

    Reply Contact

    Yes, you'll find it in my contact info.

    Tell me where you got the upgrade to 3.5.x please?

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid
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