Latest post Sat, Oct 17 2009 10:34 PM by ranger521. 2 replies.
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  • Sat, Oct 17 2009 1:57 AM

    • ranger521
    • Not Ranked
    • Joined on Sat, Mar 14 2009
    • Posts 7
    • Points 95

    rebooting system

    we had to reinstall our os xp sp2 do to a virus from our network.  did a total format to wipe it out.  after reinstalling avid media composer adrenaline hd v.2.2.5, the computer will reboot on it's own when mc is open.  it is an hp xw8000.  it will sit there all day with just the os running, but, when you fire off mc after about 20 to 40 seconds it reboots.  I have done all the special settings avid recommends for performance.  you don't have to be doing anything with the mc program just have it open.  it goes through the process of loading fine.  I have noticed in the event viewer that an error saying avid startup service has terminated unexpectedly is there, if that is happening right before the reboot I don't know.  this is the second hard drive I have tried.  I desperatly need some help.

  • Sat, Oct 17 2009 2:37 AM In reply to

    Re: rebooting system

    If you don't have Avid brand drives attached, you can disable the Avid Startup Service.

    Media Composer 3.5.9/4.0.2 w/Mojo (analog), HP xw8400, 1xQC 3.0GHz, 8GB RAM, FX 3700, 1TB Boot, 1 x 1TB & 1 x 500GB internal SATA media drives, 3-Ware... [view my complete system specs]

    "Saving the world, one Avid at a time"

     

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  • Sat, Oct 17 2009 10:34 PM In reply to

    • ranger521
    • Not Ranked
    • Joined on Sat, Mar 14 2009
    • Posts 7
    • Points 95

    Re: rebooting system

    at the present time I have the computer on the workbench in the shop without the avid drives attached.  That may be why this error occurs.  But, the computer keeps rebooting on it's own when media composer is open

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