Latest post Fri, Oct 23 2009 8:29 PM by maxvideo. 5 replies.
Page 1 of 1 (6 items)
Sort Posts: Previous Next
  • Thu, Oct 15 2009 2:10 PM

    • maxvideo
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Posts 47
    • Points 580

    MC upgrade / box version / in Europe

    Hello all,

    A simple question:

    Have you any problem to order / and receive / MC 4 upgrade / box version / in Europe ??

    I've pre ordered this upgrade / from 3,5 to 4,0 v / and still waiting :-( It's about three weeks.

    My dealer told me, that has some problems with Avid / distribution /.

    Thank's for your time.

     

    Best ...

     

    MC MojoDX 3.5.1, WinXP SP3,QT 7,6, HP XW8600 workstation / 2xXeon Quad Core 3,0 GHz, NVidia Quadro 3700, 4Gb RAM / Atto UL-5D SCSI controller with external... [view my complete system specs]
  • Thu, Oct 15 2009 7:52 PM In reply to

    • Marianna
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 1,595
    • Points 19,895
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Employee
      Moderator: Broadcast Newsroom
      SystemAdministrator

    Re: MC upgrade / box version / in Europe

    HI maxvideo....

    I cant answer that without knowing where you ordered it.  If you ordered from the webstore, you should have received it by now however with us moving to the new store design the MC new product does show OUT OF STOCK but that is being rectified.

    If you want to email me off thr forum with the information on when and where you bought this ( location in Europe and Reseller name?) then I can check it for you.

    marianna

     

    Customer Advocate/Customer Success [view my complete system specs]

    marianna.montague@avid.com

    813-493-6800 mobile

    AOL IM avidmarianna

  • Thu, Oct 15 2009 8:09 PM In reply to

    • maxvideo
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Posts 47
    • Points 580

    Re: MC upgrade / box version / in Europe

    Hello,

    I do NOT ordered it from the webstore.

    I've ordered it directly from my dealer / Avid reseller /.

    I'm interested in full, box upgrade.

    Best

    MC MojoDX 3.5.1, WinXP SP3,QT 7,6, HP XW8600 workstation / 2xXeon Quad Core 3,0 GHz, NVidia Quadro 3700, 4Gb RAM / Atto UL-5D SCSI controller with external... [view my complete system specs]
  • Thu, Oct 15 2009 8:42 PM In reply to

    • Marianna
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 1,595
    • Points 19,895
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Employee
      Moderator: Broadcast Newsroom
      SystemAdministrator

    Re: MC upgrade / box version / in Europe

    Max,

    Send me your reseller name and I can check the orders they placed to see what might be the hold up.

    I believe I said that in my first email.

    marianna

    Customer Advocate/Customer Success [view my complete system specs]

    marianna.montague@avid.com

    813-493-6800 mobile

    AOL IM avidmarianna

  • Thu, Oct 15 2009 11:30 PM In reply to

    • maxvideo
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Posts 47
    • Points 580

    Re: MC upgrade / box version / in Europe

    Marianna:

    Max,

    Send me your reseller name and I can check the orders they placed to see what might be the hold up.

    I believe I said that in my first email.

    marianna

     

    Hi,

    I've sent an info directly to you.

    Best

    MC MojoDX 3.5.1, WinXP SP3,QT 7,6, HP XW8600 workstation / 2xXeon Quad Core 3,0 GHz, NVidia Quadro 3700, 4Gb RAM / Atto UL-5D SCSI controller with external... [view my complete system specs]
  • Fri, Oct 23 2009 8:29 PM In reply to

    • maxvideo
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Posts 47
    • Points 580

    Re: MC upgrade / box version / in Europe

    I'd like to thank Marianna for the assistance. All is OK now Smile

     

    Best,

    MC MojoDX 3.5.1, WinXP SP3,QT 7,6, HP XW8600 workstation / 2xXeon Quad Core 3,0 GHz, NVidia Quadro 3700, 4Gb RAM / Atto UL-5D SCSI controller with external... [view my complete system specs]
Page 1 of 1 (6 items)