Baklap:

as in disconnect the webcam prior to start up.. USB webcams often come with a mic and therefore act like a soundcard for the OS.. Avid does not like that much...

Menno

Much appreciated.

I have the same problem with Xpress 3.5, and I've searched all the posts adressing webcam issues. 

I've unplugged and uninstalled my logitech webcam to no avail.  Any other ideas would be much appreciated.

Thanks much.

Hi,

What audio card is in your system?

good luck,
Carl

It's a Sigma Tel High Definition Audio CODEC

emendator:

It's a Sigma Tel High Definition Audio CODEC

Hi,

Unfortunately, Avid has a lot of trouble with Sigma Tel and Realtek HD audio cards.  Here are the results of a forum search for realtek.

You may be able to get it working by trying different drivers, or changing your Windows mixer settings, but most people wind up getting a Soundblaster Audigy 2 card and installing that.

good luck

Carl

Thanks much.  I'll look into the Soundblaster card, as this is just a frustrating issue.

The advice is much appreciated.

- Chris

After searching for a sigma tel driver, I did find this link.

http://www.downloadsource.net/16240/Toshiba-SigmaTel-HD-Audio-Driver-Windows-XP/

I downloaded and installed and I'm not getting the "can't play audio" warning when I start up, but I still can't hear anything.  Part of this has to do with the fact that I have no idea what I'm doing in the Avid, so it may me a very simple fix.

-  Regardless, I'm happy to have found a solution to the main problem and I can check with an editor tomorrow at work to find out if I'm nearing the end of this issue.

- Thanks again.

Got the same message with my Audigy 2 zs (model number = SB0350), but I just installed it so I'm still working out the issue...

Update: Originally I updated the drivers through Windows Update. Lesson learned: use the official driver download...