Latest post Fri, Sep 25 2009 3:14 PM by Doc Avid. 19 replies.
Page 1 of 2 (20 items) 1 2 Next >
Sort Posts: Previous Next
  • Thu, Aug 20 2009 1:25 AM

    • funckdren
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Los Angeles, CA
    • Posts 138
    • Points 1,845

    Lose Bin Lock and General Sluggishness

    The company I'm cutting for recently traded in their TerraBlock system for Unity ISIS. After a week of editing we've noticed two things. i think they only have about four Avids hooked up to it.

    While I'm cutting in a bin with a green unlock, I will suddenly get a warning that my 'Bin does not have a lock and will not be saved, would I like to save a copy?' Nobody else in a dfferent bay even has this bin open when this happens (about twice a day). So I save it to the desktop, create a new bin, drag the cuts over, etc. It's a drag.

    Also we are noticing some slower responsivess in the interface: opening bins, adding audio dissolves, saving bins -- all these simple steps take between one and six seconds to execute whereas they used to be near instant.

    Here are our specs:

    Mac Pro Quads 2.66, OS 10.5.6, MC 3.5.6, QT 7.6, 4 GB RAM

    Any ideas would be greatly appreciated.

    Mac Pro 8-Core 2.8, Media Composer 3.0.1, Mac OS 10.4.11, Quicktime 7.4.5, 4 GB RAM, Analog Mojo, Internal 3TB RAID [view my complete system specs]
  • Thu, Aug 20 2009 7:05 AM In reply to

    • jveekeres
    • Top 75 Contributor
    • Joined on Thu, Oct 13 2005
    • Athens Greece
    • Posts 671
    • Points 8,470

    Re: Lose Bin Lock and General Sluggishness

    Hi,

    Are you connected through ethernet or fiber with the Unity ISIS system?

    7x HP XW8400 9x HP XW8200 4x HP XW8000 5x Media Composer 3.1 2x Media Composer 3.1 Adrenaline 2x Media Composer 2.7 Adrenaline HD 1x Media Composer... [view my complete system specs]

    Jeroen van Eekeres 

    Ena productions 

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    Software activation AND dongle is better then only software activation.

    A.V.I.D....... Another Version In Development

     

  • Thu, Aug 20 2009 6:27 PM In reply to

    • funckdren
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Los Angeles, CA
    • Posts 138
    • Points 1,845

    Re: Lose Bin Lock and General Sluggishness

    We're connected though ethernet.

    Mac Pro 8-Core 2.8, Media Composer 3.0.1, Mac OS 10.4.11, Quicktime 7.4.5, 4 GB RAM, Analog Mojo, Internal 3TB RAID [view my complete system specs]
  • Thu, Aug 20 2009 8:20 PM In reply to

    • jveekeres
    • Top 75 Contributor
    • Joined on Thu, Oct 13 2005
    • Athens Greece
    • Posts 671
    • Points 8,470

    Re: Lose Bin Lock and General Sluggishness

    When this happens, is at the same time one of the other workstations disconnecting from the unity system?

    7x HP XW8400 9x HP XW8200 4x HP XW8000 5x Media Composer 3.1 2x Media Composer 3.1 Adrenaline 2x Media Composer 2.7 Adrenaline HD 1x Media Composer... [view my complete system specs]

    Jeroen van Eekeres 

    Ena productions 

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    Software activation AND dongle is better then only software activation.

    A.V.I.D....... Another Version In Development

     

  • Fri, Aug 21 2009 2:50 AM In reply to

    • funckdren
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Los Angeles, CA
    • Posts 138
    • Points 1,845

    Re: Lose Bin Lock and General Sluggishness

    As far as I know, nobody is disconnecting fro the system when this happens.

    Mac Pro 8-Core 2.8, Media Composer 3.0.1, Mac OS 10.4.11, Quicktime 7.4.5, 4 GB RAM, Analog Mojo, Internal 3TB RAID [view my complete system specs]
  • Fri, Aug 21 2009 6:16 AM In reply to

    • jveekeres
    • Top 75 Contributor
    • Joined on Thu, Oct 13 2005
    • Athens Greece
    • Posts 671
    • Points 8,470

    Re: Lose Bin Lock and General Sluggishness

    I'm on plain unity. not Isis. The sluggishness is something I see as well when projects get bigger and especially on ethernet clients.

    Then about the bin locks. I'm not sure and just guessing. Could the system get so slow that the automatic save takes so long that it times out and you get this message?

    A call to avid support I'm afraid.

    7x HP XW8400 9x HP XW8200 4x HP XW8000 5x Media Composer 3.1 2x Media Composer 3.1 Adrenaline 2x Media Composer 2.7 Adrenaline HD 1x Media Composer... [view my complete system specs]

    Jeroen van Eekeres 

    Ena productions 

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    Software activation AND dongle is better then only software activation.

    A.V.I.D....... Another Version In Development

     

  • Mon, Aug 24 2009 10:16 PM In reply to

    • jdw
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 172
    • Points 2,140

    Re: Lose Bin Lock and General Sluggishness

    Hey funckdren, we are having the same bin lock issues with ISIS as well.  We've experienced  the problem on multiple projects and users.  Have you had a chance to open the .lck file for that bin and see who owns it?  We haven't had the chance to do that yet. 

     

    MC (3.0.5) OS (10.5.5) Eight Core Intel ISIS 2.0.2 [view my complete system specs]
  • Tue, Aug 25 2009 12:53 AM In reply to

    • cable
    • Not Ranked
    • Joined on Sun, May 27 2007
    • Posts 70
    • Points 1,040

    Re: Lose Bin Lock and General Sluggishness

    We are on Unity not Isis so this might be a little different. We were seeing the same issues.  It was driving the editors nuts. We have 4 edit bays. 3 mac (OSX 10.5.5, QT 7.5.5, MC 1.3.1) and 1 PC. Avid tech was unable to offer any helpful suggestions on this one. We believed the issues were related to the OSX Finder and permissions but were never quite sure. However, when we started Optimizing our workspaces and rebooting the Unity more frequently than we had been the issues we happening less and less. We now noticed that when we don't reboot the Unity hardware at least once a week we start getting weird things happening. At this time we can't unmount some workspaces but we forgot to reboot the system last week. We are at the whim of the editors as to when we can reboot. Hopefully tonight. Weird.

    Anyway, just thought I'd mention our solution. Good luck.

    -Cable

    5 x Media Composer Adrenalines's 3.5.1 HP8400's 4 GB RAM 5 x Media Composer Nitris DX's 3.5.1 Mac Leopards 8 GB RAM 4 x Media Composer Software... [view my complete system specs]
  • Tue, Aug 25 2009 4:06 PM In reply to

    • Doc Avid
    • Top 25 Contributor
    • Joined on Mon, Jul 17 2006
    • Los Angeles / Hollywood
    • Posts 2,238
    • Points 24,745

    Re: Lose Bin Lock and General Sluggishness

    There is only ethernet on ISIS.

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
  • Tue, Aug 25 2009 4:08 PM In reply to

    • Doc Avid
    • Top 25 Contributor
    • Joined on Mon, Jul 17 2006
    • Los Angeles / Hollywood
    • Posts 2,238
    • Points 24,745

    Re: Lose Bin Lock and General Sluggishness

    What version of ISIS-

    And most importantly, has anyone modified the hosts file?

     

    JDS

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
    Filed under: ,
  • Tue, Aug 25 2009 5:12 PM In reply to

    • jdw
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 172
    • Points 2,140

    Re: Lose Bin Lock and General Sluggishness

    We are on version 2.0.2 and have modified the hosts file on all clients.

    MC (3.0.5) OS (10.5.5) Eight Core Intel ISIS 2.0.2 [view my complete system specs]
  • Wed, Aug 26 2009 1:14 AM In reply to

    • funckdren
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Los Angeles, CA
    • Posts 138
    • Points 1,845

    Re: Lose Bin Lock and General Sluggishness

    Avid Basic Phone Support recommended we change our Bin Settings to the following:

    Auto-Save Interval: 15 minutes

    Force Auto-Save: 30 minutes

    This seems to have improved our situation. I'm not positive, but I don't recall this happening since I tweaked this setting last week. FWIW.

    Mac Pro 8-Core 2.8, Media Composer 3.0.1, Mac OS 10.4.11, Quicktime 7.4.5, 4 GB RAM, Analog Mojo, Internal 3TB RAID [view my complete system specs]
  • Wed, Aug 26 2009 4:26 PM In reply to

    • jdw
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 172
    • Points 2,140

    Re: Lose Bin Lock and General Sluggishness

    What were your settings before that change?

    MC (3.0.5) OS (10.5.5) Eight Core Intel ISIS 2.0.2 [view my complete system specs]
  • Thu, Aug 27 2009 3:39 AM In reply to

    • funckdren
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Los Angeles, CA
    • Posts 138
    • Points 1,845

    Re: Lose Bin Lock and General Sluggishness

    Auto-Save Interval: 5 minutes

    Force Auto-Save: 5 minutes

    Mac Pro 8-Core 2.8, Media Composer 3.0.1, Mac OS 10.4.11, Quicktime 7.4.5, 4 GB RAM, Analog Mojo, Internal 3TB RAID [view my complete system specs]
  • Sat, Sep 12 2009 8:08 AM In reply to

    • TrevorA
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • London
    • Posts 159
    • Points 1,835

    Re: Lose Bin Lock and General Sluggishness

    Seems to me that changing autosave to 15/30 mins means that eventually, and possibly sooner rather than later, the MC application will hang as it has just started to save.

     

    You'll then be restartiing the app - and will now be at least 30 mins behind schedule. And you'll have to remember everything you did in that 30 mins. 

     

     

     

    Avid, FCP, EVS, Tape, whatever.

    Online diary and showreel at webdiary.tv

     

     

Page 1 of 2 (20 items) 1 2 Next >