Hello,

I am having serious issues with my Lanshare LP.  Wondering if anyone had any insight. 

Lanshare LP (8TB) is Bluescreening and failing to boot.  Upon launch, i get a message "3Ware BIOS Not Installed"  I suspected one of the 3Ware card was busted but when trying to isolate which one it was it occurs on both when seperately installed.  I suppose both could very well be fried but before i persue 2 new cards i was just wondering if anyone has any thoughts as to something else i might try.

Thanks.

Hi,

Did this happen just like that? Or did anything happen like a power cut?

Do you see the disks showing up when the cards initialize during the boot process?

Came in one morning to blue screen of death.  Was able to reboot and it ran for a couple of days but did it again and now wont boot or sometimes will boot and stay running for a few hours then bluescreen.  No power loss.  Disks do show up during initilization.  No drive errors were reported in Monitor tool

Luckily i had another LSLP that was free so i was able to move client media drives to spare Chassis and load metadata to resurrect workspaces and get everyone back in business.  Now just trying to repair the bad one but don't have the luxiary of being able to use the good one for troubleshooting parts as clients are working round the clock.

Thanks for the reply.

OK have you read what the blue screen says? I have had a similar issue (of which I'm still not sure that I fixed it 100%) which was fixed by re-imaging and a virus check. Some worms seem to cause serious problems.

Check the event log carefully. What are the error messages?

I think i might have fixed it.  I noticed that the firmware for the 3Ware controller was mysteriously updated past the version that is on the 4.2.4 disk. Not sure how that happened.  Back Reved that and message went away and the LS has stayed on overnight with no self restart or blue screen of death.  Hopefully it will stay that way.

Thanks for the help