Latest post Fri, Jun 5 2009 4:33 PM by kriskind. 10 replies.
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  • Thu, May 28 2009 9:51 PM

    • kriskind
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    again nice lines after rendering! This time purple!

    Hi, I know there was an Avid express bug with rendering titels and making a green line on the first lines of my picture...

     

    But now, after 6 days of work I really wanna kill myself and have no idea what to do.

    I imported .png graphics with an alpha channel and moved the position in effect editor, matte key. As long as I do not render the effect, all fine. But now I rendered the effect for the first time and got purple stripes in my video! A horizontal purple line on top of every .png file. WHY? I tried to crop it and it seems to work, but if I have to set the crop for every pic I used I'll go nuts... Is there a way to get rid of the stripes, without cropping every picture I used?

     

    What the hell is this? Please don't tell me it's a bug again. I swear I will throw this *** out of my window.

     

     

  • Thu, May 28 2009 10:05 PM In reply to

    • mmullen
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    Re: again nice lines after rendering! This time purple!

    This sounds very much like a graphics card/ driver issue. 

    What version of Xpro are you running?  Also check your Graphics card model and the driver version as well as the Quick Time version.

    Post those here or check with the appropriate read me to make sure your system is up to specs.

  • Thu, May 28 2009 10:13 PM In reply to

    • kriskind
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    Re: again nice lines after rendering! This time purple!

    Hi! My AXP is: 5.2.4 (should be the right one)

    My graphic: GeForce4 MX 460

    Driver 4.5.2.3

    But where do I find the quicktime version? Is there a way to simply reinstall the right version?

     

     

  • Thu, May 28 2009 10:17 PM In reply to

    • jknikman
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    Re: again nice lines after rendering! This time purple!

    check avid knowledgebase there is something called a matrix that lists software and driver versions. The right QT version: go to the apple site and do a search on the support part of the site with the driverversion you found in the matrix mentenioed above. It is all there. Deinstall the old driver, and reinstall and all should be fine

    Dell Precision 670, Xeon 3Ghz 3GB Memory 1 x 250 systemdisk, Gb 2x500 Gb datadisks, 2x 1Tb datadisks, Soundblaster Audigy, Quadro FX 1400, MC 3.5.1, Mojo... [view my complete system specs]

    http://www.AvidUserGroup.NL fcp2avid

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  • Thu, May 28 2009 10:23 PM In reply to

    • mmullen
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    Re: again nice lines after rendering! This time purple!

    From the read me:

    Qualified Graphics Card

    Although other graphics cards might work, for full performance Avid supports the

    following graphics cards for full 3D Open GL compatibility:

    • NVIDIA Quadro 4 980 XGL

    Although supported, use of the NVIDIA Quadro 4 980 XGL may result in

    performance degradation during tasks such as scratch removal, auto color

    correction, or general color correction when the safe color warnings are

    enabled, or using the eyedropper to select colors in Effect Mode.

     

    Single monitor systems with an NVIDIA Quadra 4 980 XGL perform

    properly. You might see performance degradation like those listed above

    when running dual monitors with this graphics card.

    • NVIDIA QuadroFX 1100, FX 1300, FX1400

    Driver versions change frequently. Please go to the online support page at

    www.Avid.com for the current driver version information.

    For specific information on which graphics card your system supports, go to

    http://www.avid.com/products/dna/.

    For proper operation and performance, you must manually change some driver

    settings.

    NVIDIA Card Not Installed

    If you do not have an NVIDIA card installed on your system and NVIDIA drivers

    are installed, a dialog box opens informing you that NVIDIA DLL could not be

    loaded. You can either click through the dialog boxes and ignore the message, or

    uninstall the NVIDIA drivers.

    To uninstall the NVIDIA driver:

    1. Select Start > Settings > Control Panel > Add or Remove Programs.

    2. Click NVIDIA Drivers.

    3. Click Change/Remove and continue through the dialog boxes.

    4. If the problem persists, or the NVIDIA driver was not listed in the Add or

    Remove Programs window, delete the following file from your system:

    C:\\WINNT\SYSTEM32\nvoglnt.dll

    Setting up the NVIDIA Card

    To setup the NVIDIA card, you must make sure you have the correct display driver

    version, install the display driver if necessary, and set the correct display settings.

    Checking the NVIDIA Display Driver Version

    Prior to setting up the NVIDIA card, check to make sure you have the correct

    display driver version.

    To check the NVIDIA display driver version:

    1. Right-click the Desktop and select Properties.

    The Display Properties dialog box opens.

    2. Click the Settings tab.

    3. Click the Advanced button.

    4. Click the applicable Quadro tab.

    The version number is listed under the Driver Version Information window next

    to the Description: Display driver.

    Installing the NVIDIA Display Driver

    If you do not have the 77.18 NVIDIA driver, do the following.

    To install the NVIDIA display driver:

    1. Double-click Program Files\Avid \Utilities \nVidia\77.18.winxp2K.exe

    2. Unzip the NVIDIA file to C:\NVIDIA.

    3. Double-click C:\NVIDIA\Winxp(77.18)\Setup.exe file.

    4. Follow the on-screen instructions and then restart your system.

    After you update your driver, when you start the editing application, make sure the

    OpenGL setting is set to your NVIDIA display card.

    1. In the Avid editing application, open a new or existing project.

    2. In the Project Window, click the Settings tab.

    3. Double-click Video Display.

    4. In the OpenGL Hardware area, select your NVIDIA display card.

    Setting Multi-Display Hardware Acceleration

    Set the single-display mode and the dual view mode as described in the following

    procedures if you have two monitors.

    If the driver is set to anything other than Single Display mode, the Avid application

    might drop frames during real-time playback of 3D effects.

    To set single-display mode:

    1. Right-click the Desktop, and select Properties.

    The Display Properties dialog box opens.

    2. Click the Settings tab.

    3. Click the Advanced button.

    4. Click the applicable Quadro tab.

    5. In the pop-up settings window, click Performance and Quality Settings.

    6. Click Open GL Settings.

    7. From the Multi-Display Hardware Acceleration menu, choose Single-Display

    Mode.

    8. Click Apply and then click OK.

    To set Dual View mode:

    1. Right-click the Desktop, and select Properties.

    The Display Properties dialog box opens.

    2. Click the Settings tab.

    3. Click the Advanced button.

    4. Click the Quadro tab.

    5. In the settings window, click nVidia Display Mode.

    6. Select nView Modes > Dualview.

    7. Click Apply, and then click OK.

    Adjusting Graphics Controls in the NVIDIA Settings

    If you see the video display shift in brightness, contrast, hue, or saturation when you

    pause and play video, you should adjust the graphics controls in the NVIDIA

    settings.

    To adjust the graphics controls:

    1. Exit all applications.

    2. Right-click the Desktop, and select Properties.

    The Display Properties dialog box opens.

    3. Click the Settings tab.

    4. Click the 1 monitor.

    5. In the lower right hand corner, click the Advanced button.

    6. Click the applicable Quadro tab.

    7. On the left side of the display pane, click the Color Correction setting.

    8. In the “Apply Color Changes to” menu, make sure Desktop is selected.

    9. Click Restore Defaults.

    10. Go back to the “Apply Color Changes to” menu, and select Overlay/VMR.

    11. Click Restore Defaults.

    12. Set the brightness slider to 120%.

    13. Set the contrast slider to 110%.

    14. Click Apply, and then click OK to save the changes.

    15. Go back to step 4 and repeat the process for the second monitor.

    Disabling the NVIDIA Driver Helper Service

    The NVIDIA Driver Helper Service is a background program that runs with the

    NVIDIA driver installed. This service informs you when an update to the NVIDIA

    driver is available. There have been instances where this service causes slow restarts

    and shutdown with the Avid Mojo attached. The service also can prevent Adobe

    Photoshop’s Gamma loader from operating, which causes color correction settings

    not to work properly. If this occurs, you should disable the NVIDIA Driver Helper

    Service.

    To disable the NVIDIA Driver Helper Service:

    1. Right-click My Computer.

    2. Click Manage.

    3. Double-click Services and Applications.

    4. Double-click Services.

    5. Right-click NVidia Display Driver or NVidia Driver Helper Service.

    6. Click Properties.

    7. Select Startup Type > Disable.

    8. Click OK.

     

    QuickTime Support

    Avid supports Apple QuickTime version 7. You must install this version of

    QuickTime from the Apple web site. QuickTime is not supplied by Avid.

  • Thu, May 28 2009 10:23 PM In reply to

    • Adman
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    Re: again nice lines after rendering! This time purple!

    Dell Precision 650, 3.06 Ghz, 2 SCSI drives, 600 GB LaCie D2, 3 GB Ram, Nvidia FX500 Suite 1. Avid Media Composer v4.0, Avid Studio Toolkit v 5.7, Pro... [view my complete system specs]
  • Thu, May 28 2009 11:08 PM In reply to

    • kriskind
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    Re: again nice lines after rendering! This time purple!

    Oh... Okay... So I just have the wrong graphic card. GeForce4 MX460 is just not the thing AVID works with. And for sure my grafic card doesn't work with the driver AVID needs to work. Installed 77.18 and my system just crashed. So I guess I will not buy a new 100% supported grafic card for 599€. If I'd buy a new system next time I'll try to find software that works with more than one configuration. *shaking my head* :-)

    But thanks for the help!

    By the way, I can't even find quicktime 7.0 for windows on the apple site :-(

  • Thu, May 28 2009 11:46 PM In reply to

    • outpostbc
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    Re: again nice lines after rendering! This time purple!

    kriskind:
    By the way, I can't even find quicktime 7.0 for windows on the apple site

    TryHERE

    Media Composer Nitris DX 4.0.2 Dual 3GHz Mac Pro 4GB Ram 10.5.7, Symphony Nitris DX 4.0.2 Dual 3GHz Mac Pro 4GB Ram 10.5.7, Unity MediaNet 5.1.3 [view my complete system specs]
  • Fri, May 29 2009 3:14 AM In reply to

    • mmullen
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    Re: again nice lines after rendering! This time purple!

    Sorry bout that.  The whole graphics card thing is just kind of a fact of life.

  • Fri, May 29 2009 3:31 AM In reply to

    • Adman
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    Re: again nice lines after rendering! This time purple!

    kriskind:

    If I'd buy a new system next time I'll try to find software that works with more than one configuration. *shaking my head* :-)

    I feel your pain...and I shared your view many years ago when I had to buy a new computer to run Pro Tools on (it required an Intel processor at the time) and then another one, years later for Avid (a qualified dual Xeon system). But there is a silver lining of sorts as Avid is tested extensively on the qualified systems. So if you are good and play along, the benefits of a solid and stable system are worthwhile in the long run.

     

    Dell Precision 650, 3.06 Ghz, 2 SCSI drives, 600 GB LaCie D2, 3 GB Ram, Nvidia FX500 Suite 1. Avid Media Composer v4.0, Avid Studio Toolkit v 5.7, Pro... [view my complete system specs]
  • Fri, Jun 5 2009 4:33 PM In reply to

    • kriskind
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    Re: again nice lines after rendering! This time purple!

    Just quick: I had the following problem in a 25p project:

    I imported .png graphics with an alpha channel and moved the position in effect editor, matte key. As long as I do not render the effect, all fine. But now I rendered the effect for the first time and got purple stripes in my video! A horizontal purple line on top of every .png file. WHY? I tried to crop it and it seems to work, but if I have to set the crop for every pic I used I'll go nuts...

    Plus: Everytime I rendered the effect AVID adds a black horizintal line on the button of my picture, about 3 Pixels black...

    I'm working on a HP work station with an nvidia graphic, but the wrong one, maybe...

    So now I set up a new project in 25i pal and guess what: No lines at all! Everything works as it should. What do you think. I don't think that this has something to do with my graphic card at all. So what the hell happens in the 25p project?

     

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