Latest post Wed, May 20 2009 12:06 AM by lawsonr. 8 replies.
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  • Wed, May 6 2009 3:27 AM

    • Doc Avid
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    Phantom Hosts in Health Monitor

    I have an odd one-   after a recent upgrade where MI's were swapped, the old engine became the lookup/GPS server, and a new engine was installed,   I have a phantom host in the health monitor.   It appears in all the health monitors,  and throws them all to red alert status, as it's not real, and therefore can't be found.    

     

    Anyone seen this,  or killed it?

     

    TIA

     

    JDS

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
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  • Wed, May 6 2009 4:32 AM In reply to

    • lawsonr
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    Re: Phantom Hosts in Health Monitor

    Is it a hostname you recognize? What happens if you try to ping that machine? Something, somewhere is running Framework that you don't know about. When you set up your new GPS/Lookup, did you wipe the slate clean or uninstall MI and reinstall Lookupand stuff?

    Lastly, what version of Interplay are you using?

    Avid NewsCutter 7.1.1, ISIS 1.6, Interplay 1.5. [view my complete system specs]

    --- Rob Lawson System Administrator, ACSR CBS News

  • Wed, May 6 2009 4:42 AM In reply to

    • Doc Avid
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    Re: Phantom Hosts in Health Monitor

    1.5,  the hostname was the original "workgroup" name-

    It's not someone running framework, as it would show processes,  this has no "friends" that way.

     

    this was an Uninstall the engine, and re-install lookup & stuff.

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
  • Wed, May 6 2009 9:38 PM In reply to

    • lawsonr
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    Re: Phantom Hosts in Health Monitor

    If the phantom wasn't running Machine Monitoring service, then it wouldn't show up in the Health Monitor, correct?

    I'm assuming you changed the hostname of the system when you changed it from an Engine to a GPS. Was it a member of an AD domain? Did you unjoin the domain, also? I'm just throwing darts here.

     

    Avid NewsCutter 7.1.1, ISIS 1.6, Interplay 1.5. [view my complete system specs]

    --- Rob Lawson System Administrator, ACSR CBS News

  • Tue, May 12 2009 5:09 AM In reply to

    • Doc Avid
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    Re: Phantom Hosts in Health Monitor

    But if it was running the machine monitoring service, it would show processes I would think,  even just the free disk size.

     

    yep,  hostname changed, and we aren't active directory.   The old hostname of that GPS server is attached to the new hostname of the Primary Engine, at a different IP address.

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
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  • Tue, May 12 2009 7:40 PM In reply to

    Re: Phantom Hosts in Health Monitor

    Hi Jeff,

     

    If you look in the registry settings of the LookUp server(s), there may be an instance of your old workgroup lingering.

     

    Look in:

    HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs\avid\workgroups\avid technology incorporated\data\com\avid\workgroup\remoting\setting\groups

    There may also be a group locator folder in the key above groups:  group locators, delete that key. There should only be your current workgroup.

    Also look for and delete old hostname ServiceIDs, but Not your current/new hostname ServiceIDs.

     

     

     

    Deyner Seals

     

     

  • Sat, May 16 2009 5:31 AM In reply to

    • Doc Avid
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    Re: Phantom Hosts in Health Monitor

    I'll take a gander tomorrow,  thanks, Deyner.

     

    JDS

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
  • Mon, May 18 2009 5:08 PM In reply to

    • Doc Avid
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    Re: Phantom Hosts in Health Monitor

    Found it-

     

    Wasn't the registry,  it was an "expected machine" entry in the Lookupserver's System configuration service tab.   Removed it, and clean.

     

    No more false failures,   WIN.

     

    JDS

    Just about all of them, And a '06 Scion xB [view my complete system specs]
    Jeff Sengpiehl ACSR Mac/PC/Unity/ISIS Los Angles CA AIM Docavid - Yahoo Docavid Join the Avid-L- It is ALL there: http://groups.yahoo.com/group/Avid-L2 http://tinyurl.com/zl6ez http://tinyurl.com/27qw4o for your Iphone
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  • Wed, May 20 2009 12:06 AM In reply to

    • lawsonr
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    Re: Phantom Hosts in Health Monitor

    Good one to know.

     

    Avid NewsCutter 7.1.1, ISIS 1.6, Interplay 1.5. [view my complete system specs]

    --- Rob Lawson System Administrator, ACSR CBS News

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