Latest post Thu, Dec 11 2008 1:40 PM by BLKDOG. 8 replies.
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  • Mon, Dec 8 2008 8:03 PM

    • daryl5
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Israel
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    Big Smile [:D] I need 2 files from the CD of Avid DVD by Sonic v6.0

    Hi

    I have bought the upgrade to MC 3.0 the Box version now as i did it only when they release it i didn't get the  third party software that was release with MC 3.0 so i have purchased the upgrade kit that including all the software and now when i have try to install it i have a problem with the CD of DVDit 6

    2 files i can't read from the cd

    1. The main msi file name: DVDit.MSI
    2. file in the BIN folder name: DotnetFX.exe

    so if any of you have this cd and it is in a working condition it will help me a lot if you can upload the 2 files to my ftp server.

    for that i have open an ftp account
    so you can upload it to: 
    user name:
    password:

    thanks for your help

    Tamir

     

     

     

     

     

     

     

    Xw8200 dual 3.8 Xeon 5GB of memory 6x2TB Sata HDD Mojo [view my complete system specs]
  • Mon, Dec 8 2008 8:31 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,731
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    • Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    Tamir,

    Please call tech support at 1-800-800-Avid. If your DVD is bad, then they'll send out a replacement for you.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Tue, Dec 9 2008 5:25 AM In reply to

    • daryl5
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    as this may be ok but i have a problem as i need it now and if they will send it to me it will take 10 ~ 30 days until i will get it as it will be sent to my NJ address and from there i am sending it to me to Israel so it will be faster if you can help and only upload to me the damage files and i will burn for myself a new DVD that work
    if you don't believe me that i have order it i can give you my order number or i can send you a picture of my original cd so that you will know that i am not trying to do anything that it not legi

    I just need it today and not in 30 days and not to mention without any shipment cost

    so if you can help me it will be best

    Yours

    Tamir

     

     


    Xw8200 dual 3.8 Xeon 5GB of memory 6x2TB Sata HDD Mojo [view my complete system specs]
  • Tue, Dec 9 2008 1:19 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,731
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    • Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    I'm not sure we can do that but let me check with tech support and see what they say.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Tue, Dec 9 2008 1:32 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,731
    • Points 226,380
    • Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    One thing we do need though, please email me the Sales Order number you recieved when you bought this package. Please do not post it here.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Tue, Dec 9 2008 1:51 PM In reply to

    • daryl5
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Israel
    • Posts 245
    • Points 3,595

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    HI

    As Avid support can only send me a replacement cd and thay can't upload the files i have ask
    so if any of you can help me by load your cd in to your drive and copy the 2 files that i have ask it will help me a lot

    Yours

    Tamir

     

     

     

    Xw8200 dual 3.8 Xeon 5GB of memory 6x2TB Sata HDD Mojo [view my complete system specs]
  • Tue, Dec 9 2008 6:15 PM In reply to

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    Perhaps we can try to ftp it to you please contact us at the number that was suggested 800-800-2843 press 2 and then 1.

    Tony

    Avid Customer Service

    Please use the public user forums for technical assistance and advice. Please do not private message for product troubleshooting assistance. We do not... [view my complete system specs]
  • Thu, Dec 11 2008 1:38 PM In reply to

    • daryl5
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Israel
    • Posts 245
    • Points 3,595

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    Hi

    I just want to say a big thanks to Greg from Avid Support,
    he help me to get the files i needed and in zero time.

    so thanks a lot Greg for your help.

    Yours

    Tamir

     

    Xw8200 dual 3.8 Xeon 5GB of memory 6x2TB Sata HDD Mojo [view my complete system specs]
  • Thu, Dec 11 2008 1:40 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,731
    • Points 226,380
    • Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: I need 2 files from the CD of Avid DVD by Sonic v6.0

    Also a big thank you to Marianna who facilitated the contact with support for us.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


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