Thanks for visiting our forum. If you are having trouble installing or upgrading your product we can help.

When posting a message about a dongle or registration issue, do not include your System ID or Dongle Serial number in your posting since this is a public forum. If your problem requires your System ID or Dongle ID please email us at warranty@avid.com.

"Dongle Not Found" error message? We have a technote for basic troubleshooting start here:

Dongle Troubleshooting

We'll add other commonly asked questions as they come up.

The Avid Customer Service team