Latest post Thu, Oct 29 2009 3:56 PM by andersofdk. 28 replies.
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  • Sun, Nov 23 2008 1:23 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
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    • Avid Employee

    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    Avid does not support secondary I/O audio cards on the Mac. The only card supported is the onboard audio. If you pull that card, the MC should start up fine.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Sun, Nov 23 2008 5:38 PM In reply to

    • hbrod
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    But I don't have any secondary sound cards on this computer.  I thought I made that clear in my post.  I am only using the onboard line out as audio and that is what I have my preferences set for.  I still get the error message, Exception: Failed to initialize audio hardware, before the Avid shuts down, each and every time I try to initialize it.

     

    So again, I do not have any secondary I/O audio cards on the Mac, just the onboard audio and that is what my audio preferences are set to.

     

    I also have FCP and a full suite of Adobe programs, including Premiere, and I don't have this problem anywhere else.

     

    I upgraded the Mac operating system to Leopard 10.5 to run Avid Media Composer v. 3.0.  At least with v 2.7.5 on the old Tiger OS I was able to get some work done.  I can't even open this program!

  • Sun, Nov 23 2008 6:07 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
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    • Avid Employee

    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    Ok, I'm so sorry. I thought you were reporting that you DID have a secondary card.

    When you upgraded to Leopard, did you do the required Archive and Install of the OS?

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Mon, Nov 24 2008 5:35 AM In reply to

    • hbrod
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    Yes.  I did an archive and install of Tiger before I installed Leopard.  

    I still have a computer where the hardware is working fine for my other programs.  I'm using on board audio.  What is Avid looking for and why is it so unstable?  It stops dead in its tracks and I can't inititialize it.

  • Mon, Nov 24 2008 3:57 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
    • Points 201,035
    • Avid Employee

    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    Ok, first off, the Avid software has nothing to do with any other software you may have installed. So, we need to look at what may be causing this for the Avid software.

    One of the first things that will do this is having the audio on your CPU turned all the way down and muted. Another thing is having a USB device like a webcam or a USB mic (Though I use one and haven't had a problem) that may be hoggin the internal audio channel. Is any of this possible?

    Also, with 10.5.5, you need to be running MC 3.0.5 and QT 7.4.5...are you?

    The software is, in no way, unstable. I have my own systems running on OSX and they are rock solid. Nine times out of ten, when we troubleshoot problems of this nature, it turns out to be a simple configuration issue. We'll find it and, if we don't, you can always give tech suport a call and they can get it cleared up for you.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Mon, Nov 24 2008 4:43 PM In reply to

    • Avid 99
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    • Joined on Thu, Oct 13 2005
    • Dallas, Texas
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    I've had MC suddenly exit while getting to "Initializing Audio" on the splash screen.  This only happens when I have other applications already launched.  When I quit all other apps, and relaunch MC, it always launches.  And then afterwards, it's safe to launch my browser, AE, Mail, etc., and doesn't seem to affect MC.  The only other issues I may have are if I launch another app that uses audio, like FCP, Digital Performer, or Soundbooth, etc.

    MBP 17" - 1x2 2.66 - 4G RAM - 10.5.8 - 7.6.2 - MC 3.1.3 <<<<<>>>>>> MP (1/08) - 2x4 3GHz - 32G RAM - 10.5.8 - 7.6... [view my complete system specs]
  • Sat, Nov 29 2008 10:43 PM In reply to

    • wade1981
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    MC was running fine until I installed Adobe Audition 3 now it fails to initialize audio on boot. Do you have fix for this problem?

    Thank you

    roblem signature:
      Problem Event Name:    APPCRASH
      Application Name:    AvidMediaComposer.exe
      Application Version:    3.0.0.56850
      Application Timestamp:    48367aa2
      Fault Module Name:    kernel32.dll
      Fault Module Version:    6.0.6001.18000
      Fault Module Timestamp:    4791a81d
      Exception Code:    e06d7363
      Exception Offset:    0002f35f
      OS Version:    6.0.6001.2.1.0.768.3
      Locale ID:    2057
      Additional Information 1:    1739
      Additional Information 2:    3c3cf0b351726b85a2b6d24ff0a86110
      Additional Information 3:    7d1c
      Additional Information 4:    1d1d64b872c793392285053bf8183ae1

    Hp Pavilion Entertainment Laptop/2.26 Intel Core Duo CPU/4 GB Ram/Windows Home Premium 64bit [view my complete system specs]
  • Sun, Nov 30 2008 12:06 AM In reply to

    • wade1981
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    • England
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    I've got MC v3 and it worked fine. I recently bought Adobe audition 3 and since installing it MC fails to initialize audio and the app crashes. I've tried reinstalling avid...why is there some kind of comflict here? I'm using Vista.

    Just seem very odd that the program will no longer start.

    Can you please help me with this problem?

    Ben

    Hp Pavilion Entertainment Laptop/2.26 Intel Core Duo CPU/4 GB Ram/Windows Home Premium 64bit [view my complete system specs]
  • Tue, Mar 17 2009 10:02 PM In reply to

    • MC2
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    • BLACKHEATH, AUSTRALIA
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    I have begun having a similar problem with TWO different platforms. I have Mojo SDI /G5 Dual 2Ghz and run MC3.0.1 under Tiger. It used to work perfectly but recently it has developed a weird audio issue: media digitized via the Mojo SDI cuts and plays okay in the timeline but will only output audio using the 1394 setting (not DNA) even though nothing is connected to the 4 pin socket of the Mojo. It will then play sound only via the USB port on the Mac...BUT and this is the really weird part - it will play tone out of the audio tool through the 6 pin firewire connection to the Mojo! So I decided to load MC 2.8(and update it to 3.0.5)on the Leopard 10.5.6 boot drive to see if the problem was a corrupted MC. I also loaded 2.8 on a new PC running XP3 Pro. BOTH systems now exhibit the same hang while launching! I get the flash screen error message: "Failed to inialize audio hardware". This on both PC and Mac! These are stable systems and the discs are legit Avid discs and the dongle is registered for MC up to 3.0.1. MC2.8 used to run on this Leopard Mac as well! So confusing. The audio problems on the Mac may be related but how does the same audio inialization issue appear on the PC?
    Mac Pro Octo Core 2.8Ghz, 14Gb ; 2Tb RAID; Mojo SDI; Io AJA, J3 SDI, [view my complete system specs]
  • Tue, Mar 17 2009 10:13 PM In reply to

    • MC2
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    I am getting a launch flash screen eror: "Failled to inialiaze audio hardware" on both a OS 10.5.6 Mac G5 Dual/MojoSDI and a PC XP3Pro! Both systems have a new install of MC2.8 and the Mac runs MC3.0.1 on a seperate Tiger boot drive with out launch problems. It has developed a weird audio issue recently where it will only play audio out of the timeline when set to 1394 (not DNA)However nothing is connected to the 1394 port of the Mojo.The audio only appears at the Mac's USB port but here's the weird part the Mac will play tone out via the 6 pin firewire/Mojo with DNA setting on. I can't see how this could be part of a problem that appears on two different platforms though. Any ideas - I 've spent weeks trying to solve this problem. The Tiger/MC3.0.1 system used to run perfectly!
    Mac Pro Octo Core 2.8Ghz, 14Gb ; 2Tb RAID; Mojo SDI; Io AJA, J3 SDI, [view my complete system specs]
  • Thu, Mar 19 2009 12:30 PM In reply to

    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    I have been having issues with audio initialization (and ACPL) at launch on MC 3.0.5 and 3.1.1 for months.

    After various posts, I have now had an Avid tech here to troubleshoot. He can not figure it out. There is nothing obviously wrong that he can see. He also rolled me back to 3.0.5 to check and advised me to stay on it. It is a clean install on a new drive with all the qualified versions of OS and QT. Everything disconnected and it still does it on the first launch. The second launch after the force quit usually launched.

    He is investigating the issue further and talking to Avid about this. I will post any news I get so it might help.

    Regarding the ACPL launch problem, can anyone advise me what ACPL does, as I have been advised by Avid to delete the following files (which fixed the issue) like this:

    1. Ctrl click on the AvidMediaComposer application 
    2. Choose Show Package Contents 
    3. Open Contents > SharedSupport > AVX2_Plug-Ins folder 
    4. Trash the following items: 
    acpl_convert.acf 
    acpl_cpu.acf 
    acpl_gpu.acf 
    acpl_main.acf 
    acpl_processing.acf 
    AcplEffects.avx

    I have heard that by doing this, the performance of my system is compromised?

    Thanks "Big Hat"

     

     

    Big Hat

    (All Hat, No Cattle)
    Mac Pro/Adrenaline 

  • Fri, May 8 2009 2:17 PM In reply to

    • avided
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    This worked for me - thanks for the tip!

  • Fri, May 8 2009 11:43 PM In reply to

    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    You have a conflicting audio extension. It doesn"t make a difference if the hardware is connected or not if the extension is in the exetensions folder (I know so OS 9 deja vue). Just create a temporary folder. Move, one at a time, any extension with audio (or Aud) in it's name from the System>Library>extenstions folder to this temp folder and restart.You need to do this and restart each time you move the files so the extensions cache gets rebuilt.

  • Thu, Oct 29 2009 3:56 PM In reply to

    • andersofdk
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    • Joined on Thu, Oct 29 2009
    • Posts 1
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    Re: Media Composer 3.0- Exception: Failed to initialize audio hardware

    Hi,

    I have the same problem, with AVID not being able to start-up, due to that error message.

    Exception: Failed to initialize audio hardware

    I am running MC 3.0 on a Macbook pro 10.5.8, and everything used to work with this setup.

    I believe I have tried almost everyhing, reinstalling MC - I've also downgraded QT to version 7.4 instead of 7.6

    I've tried to remove the files suggested, both the midi ones, and the avid ones. Nothing works for me.


    Any suggestions?

     

    Thank....

     

     

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