Latest post Thu, Sep 29 2011 10:27 PM by Larry Rubin. 16 replies.
Page 1 of 2 (17 items) 1 2 Next >
Sort Posts: Previous Next
  • Mon, Aug 11 2008 11:31 AM

    • filistar87
    • Not Ranked
    • Joined on Sun, Aug 10 2008
    • Posts 5
    • Points 75

    Exception: Audio/Video is unexpectedly no longer coming into the system.

    Hi, I'm new to the forum and this is my first post so apologies for any inconveniencies this post might cause lol.

    I've read a few posts about the same problem and the error is probably due to my graphics card but I'll explain my issues anyway.

    Here's the problem. When trying to capture, there is no video in the composer window (just fuzzy greyness) and it just plays in my Dv Cam.

    When trying to capture, the subject matter error occurs.

    Also when importing a .mov quicktime video and trying to play it, I can hear the audio but it only displays a white image.

    But how come none of these things work but I can play the sample media (boston sequence) that comes with the avid  media composer software.

    Help much appreciated.

     

    Cheers

    Julius

     

    Media Composer 2.8.1, Dell XPS630i, IntelCore2-Quad-core 2.40GHz, 4GB DUAL CHANNEL DDR2 800MHZ [4X1024MB], HARD DRIVE: 750GB SERIAL (7200 RPM), DUAL 512MB... [view my complete system specs]
  • Mon, Aug 11 2008 12:42 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

     The "audio/video no longer present" error is almost always cleared by re-cycling the power on the Adrenaline DNA box or Mojo.

    The white screen after import means you don't have the codec installed on your system that was used to make the QT movie.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Aug 11 2008 12:56 PM In reply to

    • filistar87
    • Not Ranked
    • Joined on Sun, Aug 10 2008
    • Posts 5
    • Points 75

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    I don't have an Adrenaline DNA box or Mojo, but cheers for the advice anyhow.

    Media Composer 2.8.1, Dell XPS630i, IntelCore2-Quad-core 2.40GHz, 4GB DUAL CHANNEL DDR2 800MHZ [4X1024MB], HARD DRIVE: 750GB SERIAL (7200 RPM), DUAL 512MB... [view my complete system specs]
  • Mon, Aug 11 2008 1:00 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

     Then try a re-launch of the application and choose the opposite power state for the deck. Meaning, if it was off when you launched and got the problem, try launching with it on, or vice versa.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Aug 11 2008 3:24 PM In reply to

    • filistar87
    • Not Ranked
    • Joined on Sun, Aug 10 2008
    • Posts 5
    • Points 75

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    Ok I have tried this but it still has the same effect. Could it be my DV camera?

    Media Composer 2.8.1, Dell XPS630i, IntelCore2-Quad-core 2.40GHz, 4GB DUAL CHANNEL DDR2 800MHZ [4X1024MB], HARD DRIVE: 750GB SERIAL (7200 RPM), DUAL 512MB... [view my complete system specs]
  • Mon, Aug 11 2008 3:27 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

     Do you have another camera or DV deck to substitute as a test? Process of elimination game here.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Aug 11 2008 4:21 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles Ca
    • Posts 1,844
    • Points 19,910

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

     i was having this error in the past  with a mojo  it was that my deck was not switching to  drop  frame  cam shot on drop avid sees drop deck was playing non drop

    i had this error as well as audio drop outs

    macbook pro i7 2.5 16 gig ram 750gig hd 2tb fw800 8 tb e-sata raid Artist Mix and Artist color [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Wed, Aug 13 2008 6:34 PM In reply to

    • SysMangler
    • Not Ranked
    • Joined on Wed, Jun 18 2008
    • Oklahoma
    • Posts 36
    • Points 475

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    Have seen this with "iffy" firewire cables; both old ones that had been around a while, and new ones that were longer than the (5m?) standard length.

    MC3.0, XW4600, C2Q9650, 4GB DDR800, FX1700, 160G 7200 SATA (boot) + 2x300G 10K SATA (media), Pyro1394 PCI Express (API-316). Runs fine under XPPro/32,... [view my complete system specs]

     

  • Fri, Sep 19 2008 8:35 PM In reply to

    • filistar87
    • Not Ranked
    • Joined on Sun, Aug 10 2008
    • Posts 5
    • Points 75

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    I have tried 2 other cameras, and the problem is still the same.


     

    http://img204.imageshack.us/my.php?image=messedupcomposerwindowlt9.jpg

     

    These are screen caps of the problem, hope it shows up!

    Media Composer 2.8.1, Dell XPS630i, IntelCore2-Quad-core 2.40GHz, 4GB DUAL CHANNEL DDR2 800MHZ [4X1024MB], HARD DRIVE: 750GB SERIAL (7200 RPM), DUAL 512MB... [view my complete system specs]
  • Fri, Sep 19 2008 9:01 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

     On your screen capture, it appears from the timeline that the system is still in DNA mode. Click the DNA button in the timeline window next to the Avid logo so it displays "1394".

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Fri, Sep 19 2008 9:54 PM In reply to

    • filistar87
    • Not Ranked
    • Joined on Sun, Aug 10 2008
    • Posts 5
    • Points 75

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    it displays 1394 in the screen capture.

    Media Composer 2.8.1, Dell XPS630i, IntelCore2-Quad-core 2.40GHz, 4GB DUAL CHANNEL DDR2 800MHZ [4X1024MB], HARD DRIVE: 750GB SERIAL (7200 RPM), DUAL 512MB... [view my complete system specs]
  • Fri, Sep 19 2008 11:20 PM In reply to

    • AvidHammer
    • Not Ranked
    • Joined on Mon, Mar 13 2006
    • Los Angeles
    • Posts 169
    • Points 1,910

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    What is the source footage?  Is it possible that you're playing HDV the camera and it's playing okay directly on the camera, but trying to record it via firewire into a 30i (or other standard definition) project without downconverting it--perhaps the camera cannot downconvert it over firewire?

    I'm feeling like it's something in that area.  ...or vice-versa, playing SD footage into an HD/HDV project.

    Though, perhaps it is related to your video card.  I'm sure you've already heard this, but these are the supported cards for your version of Composer:

    Qualified graphics board (NVIDIA® Quadro FX 1100, FX 1300, FX 1400, FX 3400, FX 3450, 3500)

    What version of NVidia drivers are loaded?

    Are you sure your quicktime version is still 7.2?  ...just making sure it hasn't accidentally been upgraded (*cough*plugged in an iPhone*cough*). 

    Another thing, what if you turn off Confidence View in "Video Display" settings.  That's going to turn the record monitor black so you won't see the image anymore.  I don't think this is going to help, as you're seeing greyness there--making me thing there's a problem with the signal coming out of the deck/camera.  (I'm betting it's a conversion problem). 

    Lastly, another reason I've seen this error before and traced it all the way back to just a thumb drive being plugged in.  Not didging to it, but just being plugged in.  Again, I don't think that's your situation here, because you're not even seeing a signal.  But for testing, try to strip the computer down to bare bones and start from there.

    What firewire port are you plugging the camera into?  On-board port or a firewire card? 

    Other than that, I think they've already covered your import issue.  Importing a Quicktime that comes in all white means you don't have the codecs installed to decode it.  What codec was used from the encoding computer?  That's what you need on your computer.

    Hope something in there helps you figure it out!

    ~Hammer

  • Thu, Sep 29 2011 6:25 PM In reply to

    • reedpi
    • Not Ranked
    • Joined on Thu, Sep 29 2011
    • Posts 2
    • Points 35

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    Hey Larry

    I am new to Avid and also MC 5.5

    I have been reading your posts and appreciate your input and help.

    I have a Panasonic AJ-HD1400 deck that I am trying to use with MC.

    I have control of the deck from the capture tool.

    Deck configuration is Firewire on OHCI and has the Panasonic AJ-HD 1400 60 

    Im not sure if the 60 makes a difference - mine is not a 60

    When I record I get the 

    Exception: Audio/Video is unexpectedly no longer coming into the system.

    Please let me if there what the trick is to make it work!

    I appreciate your help 

     

  • Thu, Sep 29 2011 6:41 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    IIRC, the "60" refers to the frame rate, which would mean the project format should be one with 59.94 as the frame rate. Check and see what the frame rate is for your camera and make sure your project format/frame rate and raster dimensions are set correctly.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Thu, Sep 29 2011 6:44 PM In reply to

    Re: Exception: Audio/Video is unexpectedly no longer coming into the system.

    Reedpi:

    Just saw your email. To attach a screen grab, click on the options button in the Forum reply field, then click "add/update" to navigate to your screen grab file (best as a jpg), save and then post.

    Also, see this related thread.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

Page 1 of 2 (17 items) 1 2 Next >

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller