Just got this ... nice chart BTW ...
http://www.avid.com/email/2008_07_01_prod_update/index.html
"Saving the world, one Avid at a time"
thx for your share, great letter, it can't be clearer.
(BTW where can i subscribe for such emails)
It is an amazingly simple devise, an "idiot" can operate it, and indeed, many do. (Alfred Hitchcock)
Possibly by just registering your product. I have several connections to Avid, and have for many years, so I don't always know which one triggered a communication.
Sorry to be off topic,
here is my settings and i never got no notification! any explanation or help please.
(thx to this forum that i knew about Vers. 3.0 and now vers.3.0.1)
Hmmm ... that's mostly for the DLC notifications. The e-mail I got was more from marketing (I think). Perhaps an Avid employee will clear it up.
Meanwhile, here's some things you can subscribe to:
http://www.avid.com/forms/newsletters/newsletters.aspx
http://www.avid.com/resources/rss/index.asp
I'm still confiused. I'm running MC 3.0.1 on OS 10.5.3 with the Mojo and there is no problem at all.
What firewire bug?
tawliff,
Send Marianna an e-mail at: Marianna_Montague@avid.com. She'll get you straight... that's what she does. Also, sometimes these types of e-mails go into spam... did you check there? Maybe you gotta white flag those puppies so they can get through your super tight e-mail security system...
Conformity is the jailer of freedom and the enemy of growth. Motion Inc FCP2Avid
Tarek
Knock on wood... bite your tongue... shhhh... all that do not jinx yourself stuff...
what shall it supposed to mean? I was sharing here information, there is no need to riddles
Tarek, Todd was saying that you are very lucky that you are not having troubles. He was wishing you continued success and not wanting to Jinx your good fortune.
Project Manager, Avid Professional Services Group
FCP2Avid
Hey Guys,
Let me add a little more confusion into all this . .If I download the 3.0.1 version to run with my DNA devices, will I still be able to get the Leopard version once the bug is worked out? I only ask because there's now a deadline. I would have waited for the patch.
Thanks a bunch!
Andy
That's still unknown because no one knows when that fix is coming as it relies, a lot, on Apple.
Why should it matter once you have updated your dongle to 3.0 as you can download the software of v3.0 or 3.01 at any time?
tawlif: here is my settings and i never got no notification! any explanation or help please.
Hi tawlif, thank you for bringing this to our attention.
You should have received the Media Composer Product Update Alert email. My team looked into it and the issue that prevented you from receiving the v3.0.1 Alert email has been resolved. A database timing error prevented your recent upgrade from reaching our master list before we sent the communication. I apologize for any inconvenience this may have caused. If you have any questions, please feel free to private message me on this forum.
Hope to hear from you after you've downloaded and installed the update,
Adam Kranitz
Manager, Worldwide eMarketing
Adam Kranitz: Hi tawlif, thank you for bringing this to our attention.
Thank you Adam for your nice reply and your professionalism, I appreciate your personnel touch.
Todd Sanderson: Send Marianna an e-mail
Send Marianna an e-mail
Again thx. Todd for putting me on the right track,
and Marianne for your usual courtesy (even in the middle of a golf game)
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